The buying experience for my new 2019 Jetta was everything I expected with zero hassles. The salesperson Jens Albrecht listened to my needs and answered all requirements - I recommend this dealer without hesitation.
Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due.
(1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns.
(2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order.
(3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more.
The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We were looking for a Toyota Sienna AWD for our dog Brutus to be able to get in. Audi Peabody had the right car at a reasonable price. Both our salesperson Hunter Bahr and sales manager Mike Walker were more than professional in every way during our buying process. We can't thank you enough for the way we were received. It was well worth the drive to Audi Peabody.
Just bought a used 2013 Impreza from the North Reading Subaru. Dwight was our salesperson and the whole process was very smooth. We got a good deal and it wasn't at all frustrating as some of my previous car buying experiences have been. This is the second car I've bought there and I would definitely recommend them.
Excellent team. Really helped me out with my trans
by slobdogg from Fairfax, VA
October 22, 2018
Great experience working with the Sales team at Audi Westwood. I was purchasing a car as an out-of-state resident and they all came together to help me with my somewhat unique situation and I drove out with the Audi just a couple of hours after arriving. On more than one occasion they went out of their way for me. Bernard, Rob, Mike and Rolando were great. Rolando's enthusiasm really made the process much more enjoyable. No pressure from anyone at any point in the process.
Chontell and Shaun were awesome! It has never been so easy to purchase a car! Everyone at the dealership was pleasant and attentive! Looking forward to my new Sorrento. Maybe the Stinger will be next....?
I visited Audi Natick late in the afternoon and next day I had all my papers done! Really fast, polite people and they answered all my questions. I would love to go again. Peter Nett is really good at his job, and he is also passionate about cars, that helps a lot. He helped me with everything and he was really honest.
We worked with Pierce who was pleasant, helpful and knowledgeable. He made sure my requests were taken care of and the car was delivered in perfect condition. We made the trip from over an hour away and would certainly go back for another vehicle. Thanks Pierce!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.