Gino and Larry went out of their ways to locate the car my wife wanted. The service we received was exceptional and extremely professional. Can't ask anything better.
This is the most comfortable vehicle I have owned
by imorrell from Guelph, ON
December 13, 2018
Driving this vehicle makes me feel safe, in control and above all is very comfortable for the long trips. The Q will make any bad weather driving effortless. Passenger in the back seat feel like they are in a limo with reclining heated seats they are. Every drive is a fun drive regardless if it is for work, towing the boat or snowmobile or visiting mu daughter 500km away
The staff were all very helpful. I was planning on just staying there while they worked on my car, however they couldn't guarantee the time it would be complete so they offered for me to take a Lyft to my office and provided a link to use on the return. I had left something in my car that I needed and they were quick to retrieve it for me. I had bought a cell phone holder that needed installation on my dash vents and they were very helpful helping me to install it.
First rate quality
by WallaceEP from El Paso, Tx
December 6, 2018
I had never owned or driven a European car until we just got this Audi Q7; these Geman cars are phenomenally well-designed and powerful. Some of the controls are so sophisticated that I’m still trying to figure out what some switches do. I recently drove a Chevy (temporarily) and it was a huge let-down to go from an Audi to a Chevy. I would love to buy American vehicles (and used to do so) but I was so sick of shoddy American quality and poor designs. I love Audi. (I hope Detroit can raise their anemic standards.)
My service advisor recommended items for my living in Tahoe. He was pro active on communication and what I could expect and followed through on his commitments.
Don't do it
by Margeincharge from Charlotte, NC
December 2, 2018
Owned this car for almost 3 years. Had the same light go off multiple times which was a safety indicator (they would say they fixed it and it wasnt) new tires were $2,500 which is just lovely, then had 2 critical engine systems fail within days of each other. THEN, a month after the 2 check engine lights/fails, the A/C completely tanked out in the dead of the August heat. Was in the shop for 2 weeks as they had trouble locating the leak. Don't waste your money! It may be a sexy car, but it will constantly be in the shop.
Brought car in for check engine light in the morning. Was given a loaner and I was able to pick up the car in the evening with problem fixed at no cost.
by Anav from NEW YORK
August 17, 2018
This is my 3rd Audi Q7 and it is a wonderful automobile. It's the quietest car I've ever owned and it is a pleasure to drive. While I've only had the car 3 weeks, I can already predict that it will be a car I will keep for a long time. I just read the Consumer Reports review of this car and they gave it an overall rating of 90, which is the highest CR rating I've seen over the past 5 years, other than the original rating for the Tesla 3.
Tony Olivia found the car and model we were looking for and work with us to secure. The experience with Tont was excellent, he was on time for my appointment, prepared and professional. Tony was through, kind and made the process seamless. He was knowledgeable, with a review of the car and test drive. Great experience. Cheers,
Beautiful and Comfortable
by Neesee52 from Hollister, CA
August 3, 2018
My very first car was an Audi 100 LS in 1984 and I loved that car! I owed a lot of VWs after that which I also loved but at this time in my life I decided I need more luxury and comfort without giving up style. The Audi Q7 meets all those requirements and more.
Great experience with deciding on the right car and purchasing method for my situation. Lots of description of the vehicles in stock. Excellent service overall.
Very satisfied customer
by Retd Nluvnit from Bronx NY
September 24, 2018
The Q7 definitely met my expectations. The price was a bit high but you can't put a price on safety & reliability. The cockpit takes awhile to get use to its features but im learning as I go along. Not used to having so many options and buttons on an suv. All it needs is to drive itself and we're set. 3rd row is a bit snug but roomier than the lexus rx350L
Bought a used car. Came from out of town and drive 100 miles to dealer location. Everything went well with the purchase. Financing agent explain all the details of the sale. We felt no pressure and was dealt with honestly.
Already been stranded twice
by KaraCLE from Cleveland, OH
October 16, 2018
I have owned this car for just under a year. In that time, it shut down while driving and would not restart on TWO separate occasions. After being towed to the dealership, the vehicle started and they were not able to determine the cause. Audi will not consider a ’buy back’ since the dealership could not duplicate the problem. I am left wondering when and where I will be stranded again. Hopefully it’s in a safe place.
Was making a private sale of our 2015.5 XC60. They allowed me to book a full inspection with very little notice, and did a professional job on the work. They even provided their observations on the prospective buyer.
Nicest SUV we have driven or owned
by Audi Mom from Rockford, MN
October 7, 2018
This Audi Q7 is state of the art and is a leap ahead of all the competition. Absolutely the nicest vehicle we have ever owned. Would highly recommend if it’s in the budget
I was impressed with how quickly I was able take delivery of a car with a very rare color and feature combo. Robert made it all possible with timely information and getting me what I wanted in a professional, friendly, and efficient manner. It has been a very pleasant experience and I recommend working with Robert and his team if you are eyeing an Audi!
Last Saturday I leased a Cx5 from Royal Motors and had an excellent experience. My sales person was Sierra who I was fortunate enough to meet for the first time the previous week. Sierra was patient, professional, knowledgeable, and in the end delivered on everything she promised. I absolutely love my new Mazda CX-5! With Royal Auto’s pricing and Sierra’s trustworthy service, there is no reason to shop anywhere else! Thank you Sierra and Royal Automotive Group!
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