Excellent buying experience, relaxed no high pressure sales
by CMW from DealerRater.com
December 4, 2018
Buying our new 2019 Forester at Patrick Subaru was Excellent, it was a comfortable relaxed atmosphere.Our salesman Nate Goodro was great to work with very knowledgeable and no high pressure sales. Made sure we were happy with our purchase.At delivery thoroughly explained all the features of the vehicle and answered any questions. Prep. of the vehicle was also done very well. Great buying experience.
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
I visited Audi Natick late in the afternoon and next day I had all my papers done! Really fast, polite people and they answered all my questions. I would love to go again. Peter Nett is really good at his job, and he is also passionate about cars, that helps a lot. He helped me with everything and he was really honest.
I purchased a used 2017 VW Touareg Executive from this dealer in November 2018 and I have to say it was the best car buying experience ever. My sales Rep Sky Tang was very professional and treated me with respect. I went to Audi Natick to buy that specific Touareg that I saw advertised. Sky had the car ready for the test drive and was prepared to answer all my questions. She explained Audi's pricing policy, warranty, etc. and then we discussed my trade. After a couple of short discussions with her supervisor we settled on the fair value of my trade and the deal was done.
Went in looking at the Q7. Worked with Sky Tang who was excellent. She worked as an advocate for what I needed and made the deal happen. She took me through the features of my car when I picked it up and made sure that all of my questions were answered. If you need an Audi....Audi of Natick is a great place and if you are lucky enough to work with Sky Tang...you will have an even better experience.
Fred Stoudemire makes you feel as if you are his first priority. I had gone in to test drive the Audi Q5 and went back more than once. He was never pushy - never made me feel like an inconvenience and never pressured me to make a decision. He worked around the clock to get the deal done and made sure I had everything I wanted. Not only was he nice but he had a great attitude and personality. He even checked in after I bought the car to make sure I was satisfied. 10/10 would recommend him to any friend or family member buying an Audi.
Rare and relaxing experience. No pressure I felt understood
by SwerVo from DealerRater.com
July 20, 2018
I found Igor to be very relaxing and helpful for what is obviously a pressure situation for me (getting a car) -- I really hope I can work with him -- He was super humble and understood my dilemma while offering a fair price without wasting my energy in haggling.
Excellent team. Really helped me out with my trans
by slobdogg from Fairfax, VA
October 22, 2018
Great experience working with the Sales team at Audi Westwood. I was purchasing a car as an out-of-state resident and they all came together to help me with my somewhat unique situation and I drove out with the Audi just a couple of hours after arriving. On more than one occasion they went out of their way for me. Bernard, Rob, Mike and Rolando were great. Rolando's enthusiasm really made the process much more enjoyable. No pressure from anyone at any point in the process.
Ultra quiet Q7 developed wierd rump-rump- rump noise related to speed. Thought sure it was so expensive drive train component. Was greatly relieved problem was uneven tire wear attributed to loss of wheel alignment. Can’t imagine how that happened as we only drive on the excellent po hole free byways of New England. Alignment corrected, tires rotated and Q is good to go. Still have some tire noise, but now we know why. Oh Q is exceptional isolating road noise and absorbing bumps & holes.
Justin helped me get into a SQ5 with great terms and under an hour, highly recommend this dealership. They went above and beyond by hooking up my phone and spending time to show me how to use the car. Thanks!
Went in today to test drive a 2013 Alpina B 7. I would have to say from the moment I walked in the door I was given the 5 star treatment. Didn't make a purchase yet, still weighing other options, but that isn't a reflection of the buying experience.
The dealership were professional in answering my 101 questions, and I never felt rushed or pressured, the perfect environment for car shopping in my opinion. When I asked if they would be ok with me taking it to an outside mechanic if I were to return to purchase, Mike the Sales Manager told me:
"Sure, that's ok with us. Matter of fact, why don't you just tell us which mechanic to take it to and save yourself the drive here?"
That right there blew me away. I have bought lots of cars before, and never has a dealership offered to do that before. Great customer service.
Was assisted by "Mike" the sales manager, and Joey Harrington the Client Advisor.
Chontell and Shaun were awesome! It has never been so easy to purchase a car! Everyone at the dealership was pleasant and attentive! Looking forward to my new Sorrento. Maybe the Stinger will be next....?
We worked with Pierce who was pleasant, helpful and knowledgeable. He made sure my requests were taken care of and the car was delivered in perfect condition. We made the trip from over an hour away and would certainly go back for another vehicle. Thanks Pierce!
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