Used 2020 Audi Q7 for Sale in Johnston, IA

Dropped off the car for the air bag recall just after 7:30, got a ride to work from super-friendly Bill in a new Q5. At 10, received a text with a link to a video and report from the tech, explaining what they???d done so far. Nice touch! Got a call that the service was complete at 12:45. Bill picked me up at 1:15 and I was driving away with a newly washed car by 1:45! Quick and efficient.

Came back to this dealer due to the salesman (William Calderon), initially I was looking at other cars/dealers in the area, but came back because of a genuine feeling of quality care and comfort with this dealership and followup even after my purchase. I especially loved the in car training for all the bells and whistles in my 2012 Certified Q5.

Service team went above and beyond to make a frustrating experience tolerable. Thanks to Tyler and Amanda and their team for their efforts, I appreciated it.

I was looking for an Altima, everyone was very nice and helpful, no pressure, I just wound up finding the one I wanted from a private seller

My experience with Audi is at the top of my list when it comes to customer service. Thank you Sam in Sales for being so nice and patient and thank you to Roy in finance for going the extra mile and getting me an even lower rate after the deal was done. You guys are the Best!

Fantastic experience from ravinder and Fletcher Jones Audi. This is my 4th Audi from this dealership, i have had previously leased audi's from them when they were in downtown area. I am glad that they are in new location which not is massive fortress but is beautiful and clean facility with lot of selections of cars, I also want to give credit to ravi who was my salesman and will be my salesman for very long time. Before i came to look at another Audi i had a budget and ravi helped me to find a car which met my needs and most importantly which fitted my budget. He is very informative, and very well rounded individual who not only love Audi brand but genuinely takes interest in knowing his customers and their needs. PS: Ravi i will see you when 2019 Q3 is out for my wife :) and thanks for installing the booster seats in the back seat lol

My contact was by telephone during the Christmas holiday season. My quesions were asked and most were answered (some received the "it all deepends" response. It was a successful visit and I'm glad that I called.

I was curious about the 2015 Audi Q5 Prestige they listed and requested more photos, of which they sent the next day.

When my trick wouldn't start they quickly found the issue and had a corrective action. The then found a coolant leak and a weak vacuum pump. They got the leak under warranty and worked with me on the vacuum pump. The truck is running great and stopping much better. I did not feel as if they were just looking for work that really did not need to be completed just to get more money.

Top notch service from the highest quality service writer! Cindy was amazing and has seriously made me want to develop a long term relationship with Autonation. I will give the sales department a whirl because the service department was so fantastic.

They did a very good job, and if you go there you will be very satisfied. My car was handled with care and final product was great.

My engine light was on following collision repair. Your service department ran a diagnostic and discovered damage that the collision center had overlooked. Your service department saved me a great deal of money by discovering the issue and sending me back to the collision center with documentation of what needed to be done. Thank you service department and thank you Dan.

We came in for routine maintenance and it turned out we needed a level 4 servicing (about a 10 hour job) but our appointment was at 3 pm so there was no way they were going to be able to finish before 7. They told me they would get as much finished as possible and then we could schedule an appointment for the rest at a later date. When doing the servicing they found that a couple of our tires were extremely bald. I had already known that and was planning to replace them but I appreciated them pointing it out. They also diagnosed a squeaking problem and filed a claim with warrantee (since it was a CPO car) for me! When I showed up to pick up my car the service representative was drenched in sweat. He told me that the detailing crew had left early so he personally washed and detailed my car himself! Everyone there is super friendly and unbelievably helpful!

Mr. Rick Cavender met with us briefly last week and said, "I hope we can own your business." We took the advise and met with Ariel Esparza, Malo Payne and Tony Osburn. They went out of their way and went above and beyond their call of duty. We left the dealership at 9:18 p.m. yesterday. I can only say that the customer service was amazing and they really worked with us on all aspects from the car detailing, financing and so much more. Thank you for making our experience a memorable one!!! I am happy to report that I am in a 2016 Q3 and I love it!

Working with Jason Gingras at Tysons Chrysler Dodge Jeep Ram was the BEST car experience my husband and I ever had! Not only did Jason make this purchase extremely easy, he worked within our budget, provided us with our options, educated us on the package AND to top it off had the vehicle delivered to us in Pennsylvania! I would recommend this dealership to anyone looking for a new or used car no matter where you live and ask for Jason Gingras. He will take great care of you!

I bought a Ford from AMG. It was good deal. Amg's financing/insurance people were reasonably easy to work with and the only hitch in the delivery was the literal hitch on the truck. The car arrived for 45 minutes later than they promised.

I have been servicing my Audis (2005 A6,2015 Q5) since 2006. My experience with their service and John Hansen is another reason why I bought a 2018 Q5 this past month. Over the years he has gained my trust because he is truthful, ethical and goes the extra mile to make sure you get the treatment you expect when buying a fine automobile. I have never had to make a return trip for any service. It has always been done the right way the first time in. Knowing we were leaving for a long trip and my concern over a cooling system/ turbo recall, he went out of his way when he saw me in the dealership to come over and reassure me that it was safe to make the trip. That reassurance meant a lot!

I have not purchased a vehicle for myself since 2004 and a new vehicle since 2001. To say I was apprehensive walking into a dealership to buy a new car is an understatement. Salesman Ryan LaChapelle immediately put my wife and I at ease from our first introduction. He was both very personable and extremely informative about the product he was selling ( as well as my 2004 WRX which I was not trading in) - you can tell he is a car guy and loves his job as it shows. When he walked away my wife observed interactions with other salesman with customers (and no offense to them) however my wife stated she was glad we had Ryan as she says "there's just something genuine about him". The entire transaction took about 30-45 minutes. I had to come back to do the paperwork the next day (childcare issues) and the day after that Ryan made sure the car was properly prepped and took his time going over the new car checklist handoff. He was very responsive and communicative by text and phone throughout. This was all super helpful especially considering I live about an hour away. Next came the Finance guy. Typically the slickest and best salesman at any car dealership. Their job is to add profit ('back end'). Bob Signori (Finance Director) immediately put me at ease and did not attempt to hard sell any products. He mentioned various offerings, I politely declined, and he moved on. He obtained a good rate after a few inquiries (my credit is excellent which helps) and explained all my questions completely and in layman's terms. Just overall a really great guy. I would not hesitate to purchase another vehicle from this dealership and it's unfortunate I will have to go to another Honda place closer to my house for service. Please consider this dealership for your next Honda purchase and ask for Ryan.

Ultra quiet Q7 developed wierd rump-rump- rump noise related to speed. Thought sure it was so expensive drive train component. Was greatly relieved problem was uneven tire wear attributed to loss of wheel alignment. Can’t imagine how that happened as we only drive on the excellent po hole free byways of New England. Alignment corrected, tires rotated and Q is good to go. Still have some tire noise, but now we know why. Oh Q is exceptional isolating road noise and absorbing bumps & holes.

My 85 year old mom and I went to buy her a new Toyota Corolla 2018. I lined up everything ahead of time on the internet: 1) Price of Toyota (down to the penny ; they call it the Out The Door Price). and 2) The range I could expect for my mom's trade in. One hears lots of stories how buying a car goes -many on the ugly side. Thus, I expected a battle. Nothing like that. There were brief moments, where we were not on the same page (I mean it ain't going to be heaven...though they actually have good food there you can buy while you are waiting and everyone is pretty friendly). But here's the thing in these situations: Everything hinges on what happens in those few moments of 'disconnect' and that is where this dealership and our awesome salesman, Alberto, rose to the occasion like Brady with 2 minutes on the clock and 80 yards to travel down the field. All I did was show my paper work I had done ahead of time before walking in and it was settled in less than 3 minutes in my favor every time. I just highlight the smaller part of our time at Boch when things where not perfect as that is what most of you readers want to know about: Do they come through for you? Can you manage the situation if you know how to structure it? Does it mean more for them for you to be happy and tell your friends than leave feeling ripped off? All big Y E S 'S. (yes) The other more mundane kitchen-work pieces certainly count too of how caring Albeto was for our needs and to my mother especially who for sure needed some extra time (eg., with aspects of the new car like getting used to computer integrative systems and so forth and in the whole buying process). He has a calm and a clearly authentic 'good guy' nature about him. I was relieved some even just initially in how he was walking us through the process (mom's walker included). There were no last second surprises when we did the meeting with the back-office money guy (who was friendly too). My mom was able to get the car she wanted, including the color inside and out they promised, for a very reasonable price and a 'good enough trade' in price on a pretty old and definitely beat up Toyota Corolla as well. Could we have pushed a little more on the trade? Maybe, but we were getting the best price of 3 other dealerships I had contacted, the only dealership that found the exact car we wanted (not just color but short length of time on the lot) and was not putting us through xxxx to do it : fair is fair. Lastly, and still wondering if I dreamt the next part...... When my mother said she found it a little stressful to come back with her new car for the inspection and some other paper work matters (needed cause we bought the car on a weekend), Alberto quickly volunteered to go to her condo complex in Newton and make all the final pieces happen, in a short time span, so she didn't have to worry about anything ........and...... he didn't want the 'last part' to be any kind of a smudge on her overall experience. I have rarely seen that level of customer service and dedication at 4 star hotels never mind car dealerships. So mom is happy driving around her new car. I got 'good son points' for getting her it and through the process. Do your part in this very real-life transaction (i.e. fairy tales don't exist), be vigilant each step of the way so you are able to correct any misunderstandings that come along, and Boch Toyota South in Norwood and Alberto can be very good for your pocket book and anxiety level. I shall hold my food critic review for the food stand there...... but while not appropriate for fine dining and special occasions ... :)...... it holds it own as well. (as does the awesome folk in the internet/call center department that set me up to win in such a major way) Superstar there and who should also get a huge award, this time for for patience, research, and good information to help an an anxious and highly questioning/inquisitive customer (me): ALEXUS ALDER