I have been to many dealerships and know many car salesmen. There are very few that I can say are honest, fair, and provide excellent service. Justin on the other hand was one of the few. He sold me an excellent car, at a very fair price, and went above and beyond to make sure I drove the car home that same day. I would recommend this dealership to anyone and appreciate the professionalism, honesty, and friendliness of the staff.
I feel safe in this car.
by ARN from peoria il
November 28, 2018
This car is a joy to drive, smooth and comfortable, responsive to my inputs. Well built with quality material. Lota extra features to make driving easy.
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
Amazingly agile and fun!!!
by Saints Fan 24 from Little Rock
January 6, 2019
This car is super peppy for a diesel, the turbo makes it fun!
The interior is clean, and once I mastered the buttons it is a joy to drive. I highly recommend one!
Driving this vehicle makes me feel safe, in control and above all is very comfortable for the long trips. The Q will make any bad weather driving effortless. Passenger in the back seat feel like they are in a limo with reclining heated seats they are. Every drive is a fun drive regardless if it is for work, towing the boat or snowmobile or visiting mu daughter 500km away
Was very impressed with staff and inventory. Prices were a little high for my present pocketbook, but I will be back. The staff made it enjoyable.
First rate quality
by WallaceEP from El Paso, Tx
December 6, 2018
I had never owned or driven a European car until we just got this Audi Q7; these Geman cars are phenomenally well-designed and powerful. Some of the controls are so sophisticated that I’m still trying to figure out what some switches do. I recently drove a Chevy (temporarily) and it was a huge let-down to go from an Audi to a Chevy. I would love to buy American vehicles (and used to do so) but I was so sick of shoddy American quality and poor designs. I love Audi. (I hope Detroit can raise their anemic standards.)
These guys do good work. They are polite, efficient, and fair.
The most reliable car I've owned thus far.
by Islah, NC from Raleigh, NC
November 6, 2018
This car has all the features that I wanted...size, style, comfort, size, and safety, efficiency, and quality. It was also affordable. I like the feel of the car it does not feel as large as it looks on the outside. I am enjoying the many features found right at my finger tips.
Service tech John was friendly, knowledgeable and fixed 2 of my problems immediately.
Very impressed with comfort on 250 mile drive.
by Keith K. from Saint Louis MO
November 2, 2018
Driving vehicle felt like sitting in my flexsteel lounger. Fuel economy from the TDI amazing. Used a 1/4 tank from Chicago to St. Louis. Very impressed so far. Premium plus version. Lots of bells and whistles. Just takes times for old man to figure it out. Still reading the owner's manual.
Professional and knowledgeable old school car guys! I was very happy to buy a car here, Steve and Tom took the time to inspect and show me the car I bought in great detail. Very personal with no pressur
Safe family SUV does well in adverse conditions
by drivingconnoisseur63 from Northern Nevada
October 27, 2018
This SUV is heavy duty but handles more like a car. Audi makes a quality vehicle but I have to say the the 3rd row of seats is not very accessible and is very cramped such that it is not a great soccer mom car when friends also need a ride. You can also really feel the weight in cornering. Power is adequate with the supercharger.
Went a different direction, But a great experience
by gvandergriff from Rocky Point, NC
July 29, 2018
Called about a Equinox for my mom. Aron took my questions and said he would have Dean (the sales manager) call me back. To my surprise, less than 5 minutes had passed before Dean did call me back. He spent about 20 minutes on the phone with me answering questions, worked up a price, and emailed it to me. The price was easily the best quote I had received from over 6 different dealers. Mom ended up going with a different manufacturer and model, but I know when its time for a new truck who I am going to call 1st. Very easy people to deal with. Great service!
Best in its class
by JRo from Ma
August 8, 2018
I traded in my 2011 Ford Edge for this 2013 Q7 with 36,000 mi and I am very happy with this vehicle. The lines of this body style are very sharp, though the interior may seem a bit dated to some used to a more modern cockpit. Regardless the interior has a very clean and sophisticated appearance that complements it’s more aggressive exterior styling. The 3.0 supercharged engine is one of, if not the most reliable engine Audi has put out and is available in a few of the A class models as well if your not sold on the SUV. The deck height of the trunk was a bit higher than anticipated and does limit vertical clearance for cargo, however I transport large cases and equipment for my business and the lay flat 3rd Row accommodates all my gear with ease. The compartment beneath the floor in the cargo area is a great place for additional storage. The model I have does not have the adjustable air ride suspension but the standard coil overs perform great and delivers a very comfortable ride and that Supercharged 3.0 liter engine I mentioned before has plenty of get up and go. Great SUV.
Friendly staff. Sold car we were coming to look at but we ended up with something nice anyway. AK was very helpful, knowledgeable and eager to find something that fit our needs.
Best family SUV for the money!
by Dali854 from Durham, NC
November 28, 2018
Love my Q7, lots of leg room and cargo space for what my family needs. Runs great except I wish this model had the air suspension as standard and more HP. The S-Line Prestige package was the one that I really wanted but couldn't find one in good condition so I went ahead and got the premium plus package. This model has less HP and options than the S-Line but it serves my family well for what it is. I would highly recommend anyone that's looking for family SUV to get this, you'll not be disappointed.
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
Great all wheel drive, great MPG TDI
by Bryan W from Meridian
December 27, 2018
The only possible complaint is the button layout on the center console. Everything else has met or exceeded my expectations. The TDI gets about 29mpg at 65 mph. Seats are very comfy, and the SUV just handles heavy and solid, like a slot car almost, goes where you point it. I pity the fool that hits this thing..it is a Panzer
I purchased a 2015 Volkswagen Golf TDi which I first saw on Ebay. I live out of state and had this car shipped to me. It was EXACTLY as described and has ZERO issues. Chris A & Ana did everything I asked for before and even after my purchase. I asked for a few specific tasks to be completed after the purchase and Ana did an awesome job at getting things done. Communication was awesome and most importantly the car is too. I got the car serviced and checked at the VW dealer and they found the car to be perfect as well. I bought this car sight unseen and I am truly happy with it. Thank you Chris A & Ana! I will be back!
I love it!
by DC Scorpion from New Castle, DE
December 27, 2018
My Q7 was certified pre-owned when I bought it. It is super comfortable, hugs the road and has a super smooth ride. Even though it is 8 years old, I still get compliments on it's appearance inside and out. I've got over 200,000 miles and it has never needed a major repair. Just regular maintenance and high quality premium gas.
Liz Shamburg was amazing ,very friendly and professional and treated me like family . She went beyond expectations get me the best deal and did. Would recommend any one to go see her at Smart Chevrolet. They have an awesome crew to work with.
A Family Car that Rides Like a Sports Car!
by JulesLuxCar from Allen, Texas
November 27, 2018
I always wanted to own an Audi since I had rented one in Europe. They are everything you imagine and more. High tech, smooth ride, very responsive and very comfortable. It's very quiet in the car. Plenty of warning before the gas is too low, if the tire pressure is too low or anything else that needs attention. The Q7 is perfect for our family of three children. Plenty of trunk room for road trips or sports equipments. Audi dealerships are also top notch with customer service. I highly recommend the Audi brand.
Were very nice and helpful and even picked me up and put gas in to boot lol I will be going back when I need a new car
Classy, sporty, style!
by D.Singer from Sherman Oaks, Ca.
April 8, 2018
This car is the perfect combination of prestige & performance, with quality that rivals the most expensive cars out there. (And you can’t tell it’s 8 yrs. old!) In short?, if you value your money as well as your style?, this is the car for you!
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