I took the 1 hour trip to this dealership on 11/24/18 after doing hours worth of research on the one, specific vehicle that I was looking for (2014 Mercedes-Benz GL 550) with them having one in stock. Finding this specific vehicle for sale is extremely rare as I only located approximately 20 within a 500 mile radius. I completed an online information request the day before and within minutes of sending same I was contacted by phone by brand specialist, Stephen Dorn. Mr. Dorn confirmed that the vehicle was in stock and available for viewing and a test ride. Considering that this vehicle was the exact year, color, had all the options desired, and its general new appearance and what I would consider very fairly, competitively priced and I made the appointment to view same immediately the next day. Upon arrival, Mr. Dorn retrieved the vehicle and it was exactly as described. It appeared to be in like-new condition and didn't take long for me to agree to purchase it. Mr. Dorn was extremely professional and courteous throughout the process. I then secured financing through Barry Crincoli on site. I've owned many vehicles but this is by far the one that I have been most excited to own! Thanks to Stephen and Barry for making it happen!!
I was looking at a used car so after emailing them, I spoke with the sales person who told me a lot of people are interested so they needed to know right then if I wanted it or not. I had to bring my car in to see the trade in price immediately. After seeing my car, they offered a lot less then I wanted, so I said I'd get back to them that night. The manager said take your time. They emailed soon after and said it had been sold.
I recently purchased a pre-owned Audi from Town Audi. There was a miscommunication about some work that would be done before I picked up the car. Janet Feliciano, the general manager, gave me the benefit of the doubt and at her expense made sure I was 100 percent satisfied. You don't see that sort of thing so much these days and it really made a big difference to me, couldn't be happier with my experience
The overall experience of purchasing a new car at Town Audi was exceptionally pleasant and stress free. Starting with the sales rep and moving to the finance department, the staff was professional, friendly, and knowledgeable!
There is another Audi dealership much closer to my house yet I decide to drive 30 mins extra to go to Town Audi. Michael has sold be two audis so far. The dealership in general has great service. They never nickel and dime you. Michael and his team will work above and beyond till you are happy with the purchase. I highly recommend that you consider Town Audi for your next purchase!!
Michael was awesome! He was friendly and explained everything completely. He sometimes goes too fast but always trying to help out customer at his maximum capacity. He is the man of ???follow-up??? to see if everything is ok even after the purchase. I was very pleased and appreciated when i had to text message him after his work hour (10:30pm), not only he called me to check if everything was ok, he callled me again on following early morning if the problem was resolved. There was something that Michael wasnt able to help, but one of the sales manager, Tommy Kim, heard all my complaints and resolved all the concerns i had. Facility is amazing and getting service update emails from service department is another plus for this dealer! Thank you so much! It was very appreciated. Ill update if anything changes!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.