My mother's X5 has been in the shop for some major repairs and she could not say enough about the great service she has received from this dealership. Her service rep. Sean Burreal was extremely pleasant and went out of his way to make sure she was happy. He explained everything in detail to make sure she understood her options. The thing she most appreciated is that he let her drive a more than comparable and reliable loan vehicle for a good two weeks while they worked on her car. These days it's not enough to just own a car from anywhere anymore, but the service that comes with it is truly the key to a successful ownership of any car. Anyone that takes care of my mother in this way deserves my attention. Plus, she absolutely demanded that I help her write this well-deserved review. For myself and my family, our future car purchases will definitely be from this specific dealer.
Not sure why I can't change my previous review directly, but I will update wit a new one. I was contacted by the Service Director and we re-scheduled my service for today. Everything was flawless, was impressed with the efficiency and professionalism of my service advisor, Justin Holt. If this dealership keeps this high standard of service, they might become one of the best in North Dallas. Thank you, guys!
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Not your typical dealership. Sticker price set very competitively after doing my research homework and shopping around. Upgrades they made to my vehicle were done professionally and really customized my 2017 F250 SD. Lift, tires, wheels and the custom paint made the sale! Worked with Brice to close the deal after the original salesman unexpectedly left. Brice did a great job stepping in and keeping us interested by showing us different products until we settled on the vehicle that was right for us for what our long term needs were. Definitely recommend Hopper Motorplex to friends/family and anyone interested in purchasing a vehicle (yes they sell motorcycles too)! The no pressure sales approach actually made the car buying experience enjoyable. Got what I wanted/needed for a darn fair price. Not a lot of haggling. Shout out to John in finance for getting us the right extended warranty too. Glad ya'll are in business right here in McKinney! Thanks!
2019 Audi Q8 3.0T Premium Review
The Audi Q8 is amazing
by ceosteve from Atlanta
May 10, 2019
5
I bought this SUV for my wife and I drive a 2019 SL 450. I keep trying to get her to trade with me, but she won't. The Q8 is truly a gem. I've never driven any car as smooth and as effortless as this one. It goes from an around town vehicle to a rocket ship with no effort.
The technology is really nice, a bite wonky to get used to, but once you get the hang of it, wow. Anything you could want, including Wifi with a subscription. I bought the YearOne package, I think they call it. It has exterior and interior features you don't get on the standard model. The wheels are beautiful, the tires are huge, the exterior design is eye catching. Subtle lines and enough design to make it very classy without turning it into the design mess Lexus has created on their SUV's (sorry Lexus, but OMG).
Rear seat leg room can accommodate any height person. Rear seats recline and are heated and cooled. Payload is more than I need, easy to access, load and unload.
There is a very large glass roof that opens most of the way. Windows are tinted almost all the way around. We opted not to have front passenger and driver windows tinted.
Truly the smoothest SUV I've ever owned. Powerful, effortless, seems to float over the road. It hardly feels like you're touching the ground.
Now if I can just get my wife to let me drive once in awhile.
Not sure why I can't change my previous review directly, but I will update wit a new one. I was contacted by the Service Director and we re-scheduled my service for today. Everything was flawless, was impressed with the efficiency and professionalism of my service advisor, Justin Holt. If this dealership keeps this high standard of service, they might become one of the best in North Dallas. Thank you, guys!
2019 Audi Q8 3.0T Prestige Review
Great car, definitely a head turner
by Shinda Thind from Roseville ca
April 21, 2019
5
I have owned it for 2 weeks now. Beautiful car , excellent handling and great safety features. Touch screens are super easy to use.
Back seats are very spacious. Ultimate luxury
I was having a problem with my Audi Connect, and after speaking with numerous people over the phone (who could not seem to understand what was wrong with the system), I decided to head over to the DFW Audi dealership. I spoke with Ruby Rodriguez, the Tech Specialist. Not only was Ruby extremely friendly, she was also very eager to help in any way that she could. After taking the time with me to walk through every step of the set-up process, we also were unsuccessful in getting the system to work. I mentioned to her that the Audi Connect technical support team was sending me a new SIM card, and I should receive it that following Friday. Ruby right away mentioned to me, that as soon as I receive the new card, to come back to dealership and she would set this one up from the start. Once I received the card, I came back to the dealership, and just as Ruby mentioned, she walked through all of the steps that she normally would to set up an Audi Connect account. Unfortunately, it still did not work. Ruby never got frustrated, but instead became more inquisitive. Her persistence eventually got us to someone on the Audi Connect dealer support team, who was able get everything to work perfectly!!! I do not think I have ever received customer service like this before! Thank you Ruby and thank you DFW Audi for the way you treat your customers! It truly makes a difference!
We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.
2019 Audi Q8 3.0T Prestige Review
Luxurious SUV
by Dennis C. from Bradenton, Fl.
April 8, 2019
5
Car looks great and is luxurious. Turbo lag takes a little getting used to at low speeds. It's like a computer with four wheels. Love the massage seats.
Excellent Overall Appearance with regards to the facility.
by dharkless from DealerRater.com
November 5, 2018
4.8 (536 reviews)
Hands down. The easiest way for me to buy a car. I???d found this dealer thru USAA Car Buying Service and I???m so glad I did. Had a few calls back and forth with my salesperson Michele Conine, sent a few emails and the car I was actually looking for had been sold earlier that day which was disappointing to me but Michele search their inventory and found what I believed to be a better car. The things you really should know before reaching out to Michele and her team: 1) Know what car you???re interested in and exactly which features you???d want 2) Know what you're willing to pay for this. (And do some research beforehand to find out what others paid.) TrueCare.com works. Car buying is hard enough: 1) The car you want may "not be in stock" and you have to pick a different car (with a higher price.) ??? Have your financing pre-approved early so there???s no real haggling to be done. Michele and her team worked with me to secure the best financing options available. Better than my credit union of 13 years. 2) I didn???t experience any hidden fees everything was in black and white no fine print issues that I recall.. 5) Convenience. The only time I spent at the dealership was test driving to decide which car I wanted. I was out in roughly two hours it could have been less I cleared my day to be there. Salesperson: 1) Michele is like that energizer bunny that never quits she made me feel at home and comfortable right off the blocks. She explained Earth???s processes and business practices and how they???ll benefit me. Michele demonstrated courtesy, and professionalism throughout my car buying experience. She schooled me on a well know fact if you see something on their lot or on their website you???re seriously interested in get it then because it will be gone if you wait a day or two like I did. 2) Michele has made a friend and customer for life I would highly recommend my friends and family to make her and Earth Motorcars their first stop when they???re ready to shop and purchase.
2019 Audi Q8 3.0T Premium Plus Review
Love this car. Perfect blend of comfort and fun.
by Jannie from Pinellas Park
March 14, 2019
5
I traded in an A8 and loved it but wanted something like SUV be be up higher for visibility. This is the best of both for me. I just love it so far.
Everything was convenient and quick. The team here took great care of my Q7. Fully recommend this particular Audi dealership not only because it’s so new, but also because they are so efficient and effective.
I purchased an Audi Q7 in 2011 from Audi Dallas. Happily owned for a few years and downsized to a Mercedes e350. Realizing it wasn???t the ???right??? car for me, I found myself back at Audi Dallas for my next new purchase. I was beyond pleased to find that 7 years later not only were there familiar faces but also the same comfortable high standards I had known with my previous experience there. Thank Audi Dallas for remaining solid and consistent! Feels like home and it???s great to be back!
2019 Audi Q8 3.0T Prestige Quattro w/ Navigation Review
Very reliable!
by Jackie Leasor from Mansfield, Tx.
February 28, 2019
5
Very comfortable ! Nice ! One of the best cars on the market. High tech, smooth. I would recommend to every one in the market for a car!!
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