Everything was great service wise and only reason giving it a four is because they only have one shuttle guy going and the wait can get excessive. So if your taking a shuttle plan to wait a while during busy times. I would recommend hiring a 2nd shuttle driver so the one doesnt drive all over town causing delays.
I have been shopping online for a particular vehicle and have dealt with many dealers across the country. Ben was prompt and professional when answering my questions and while ultimately deciding it was not the vehicle for me, I could not have been more pleased with how I was treated.
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