I had a 95,000 service done on my 2011 Audi A4. My service rep Jeff Stenberg was very friendly and accommodating. I'd like to work with him again in the future. The reason for the 4 out of 5 stars for the "overall" rating is that I feel service costs on Audis are just way too high. I love my Audi and Audis in general but the biggest reason I wouldn't purchase one again in the future is the cost to maintain. There's no "simple" oil change even. Everything seems to be in the hundreds if not thousands of dollars. The reason for the 3 out of 5 stars for the "facilities" rating is only because the facility is currently under construction. Once finished I'm sure it will be top-notch quality.
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