I have had the pleasure of working with Jenna on numerous occasions and I can say that she has always been the most professional yet down to earth person you could ever work with. She took the time to explain everything to me each time and made sure I was getting the best deal. I make it a point now to always make sure she is doing the finance part of my deals so I know I don't have to worry about everything. She gets me in and out quickly with exactly what I came in for.
I live in Virginia, yet I have started buying my Audis from West Chester Audi. First a 2016 Audi S8 Plus and last week a 2018 RS5. Why you ask? Because my salesman goes the extra mile to make sure I get what I want and follows up after the sale to make certain I am satisfied. Best buying experience ever!Moreover, he has taken the time to get to know me so that he can recommend new offerings from Audi that he knows will interest me.
A couple of days ago I posted a negative review regarding my recent experience leasing an A4. (Which is a really great car by the way) The Sales Manager, John, called me. He was very professional, apologized for a misunderstanding and resolved the issues I outlined in my previous review. I'd be glad to take down that review but there does not seem to be a way of doing that.
Great experience and knowledge of the various packages. Willing to work with me as close as possible to my budget. It didn't end up working out, but i'll definitely use these guys for when i can fully-afford an Audi.
I went to buy a car they had advertised and all was as it should be. And they got it done with a minimum of time and fuss. I'd go there again.
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