Chase Prejean was a great salesman to deal with. He wasn't pushy and was very knowledgeable. I felt overwhelmed with all of the features in my Audi, but Chase took over an hour to explain every detail about my car & answer all of my questions. Since my salesman provided me with excellent service, I have no doubt that I will also be pleased when I have to bring my car in to be serviced at Audi Lafayette.
Curtis Cheney was fantastic. I have purchased numerous cars in different States and Curtis ranks one of the top sales consultants I have dealt with. I would definitely suggest asking for Curtis to be your salesperson.
Come visit Russell Westbrook and Ask for Christian!!!
by TonyJaime21 from DealerRater.com
December 2, 2018
Superior car dealership!! Christian, Jacob, uncle Joe, everyone went above and beyond. Incredible customer service. They won my business, we ended up taking home a RAM 1500 Limited and a Jeep Grand Cherokee Limited. Russell Westbrook has a great team that will take care of you. Thank you
I worked with Stephen and Dustin from Keene CJD and they were very professional and acted on everything they said they would. I drove 2 and a half hours to purchase this truck I found online. It took a total time of an hour to complete the deal and they delivered the truck to me in CT. How great is that. I definitely would recommend purchasing a vehicle from them. Great team.
Recently purchased a new Audi Q5 from Rocklin Audi. I dealt with salesman Bill Dameri. In the negogiations I also dealt with manager Andrew Lyons . Both of these guys were extremely knowledgable about the various options and features on the Q5. They made a very fair offer to purchase an Audi and to purchase my car in trade in. I compared their offer with other Audi dealers in the area and they were easily the best. I had a very good experience dealing with Rocklin Audi. They were excellent to work with and I recommend them.
John provided great support in acquiring my new truck.
by douglas_morse from DealerRater.com
December 5, 2018
Great service, communication and flexibility from John Anderson and Dave Milbrandt in closing my transaction to purchase a 2018 Chevy Colorado. Appreciate everything they did to enable a simple, straight forward sales process.
David Jones is friendly and helpful. He listened to my needs and worked to put together a good deal for me. I feel that he was very straightforward, which I like. I traded in my A4. It was a car that I liked so much, I replaced it with a newer A4. I was nervous about buying a used car, so David helped me understand the Certified Pre-Owned. He was very patient in terms of letting me check out a number of the used cars. He didn't call me relentlessly, the way some other salespeople have. That was appreciated. Since moving to NC, I've had my Audi serviced at this dealership. They've always been very good to deal with. Glad to see that same vibe carried through to the sales side of the dealership.
truly one of the best car buying experience. I worked with A K Agbabiaka, to purchase my Volkswagen and I couldn’t have asked for a better experience. No pressure whatsoever, and he was very helpful in making a decision on the best vehicle for me. He worked with me, did not take long at all. This is the second vehicle I purchased, buy far the best, easy and painless encounter. I will recommend this to all my buddy's. Thanks A K and University Volkswagen! 5 stars! A K Agbabiaka your a Great man. I would shake your hand over the internet if I could.
Jim Page is not your typical salesman. He is all about the relationship! Jim is a person who cares, and shows it over and over and over again. I had called and worked with 5 different Audi dealerships. I was so uncomfortable with the high stress pushy salesperson and none of them listened to what I wanted in a car! I drove all the way from Tucson, AZ because of Jim's caring, excellent and timely service, and ability to deliver what he said he could. I am still so impressed with Jim! Being in sales myself gives me even greater appreciation! I'll never go to anyone else again to buy my car!
Great sales team, service could be better. Received an ezpass violation in the mail for my car they had for the day. They took care of it but the Hassel to get it cleared up was ridiculous. Other thing for those buying an f pace, they but xxxx tires on them. Had to buy new tires after 12000 miles. Absolutely unacceptable for all the money you pay for the SUV.
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