I researched my car online, knew what I wanted and put in my request. Audi North Austin contacted me and we negotiated the deal and wrote it up over our smart phones. When I went in to pick up the vehicle it couldn???t have went smoother. In and driving out in my new Q5 in less than 45 minutes. Roy Tauriello made my auto buying experience enjoyable because he listened and wanted me to be happy and satisfied
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
I have been shopping for a new car for a few months and so far have had the best experience at Audi North Austin. Leasing a new Q5 couldn???t be easier. Definitely ask for Roy if you want the best deal.
I had a great experience. Drove a few different vehicles at this dealship and Roy never became impatient with me and kept bringing more keys to me to test drive all the cars. I decided on the Q7 and I'm soooooo happy with it. Thanks Roy!
Roy worked incredibly hard to get me the best deal possible, and never pressured us into a specific car. He was also incredibly responsive throughout the process.
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