Mark Epperson was extremely helpful throughout the whole process and very knowledgeable. He made the purchase incredibly easy and quick. Best buying experience I've ever had at any dealership. Even after purchasing my 2018 S3 he still makes sure I'm well taken care of. Even though Audi Fort Lauderdale is about 30 miles away from home, I will continue to go there for all my vehicle services. Everyone I've encountered at Audi Fort Lauderdale has given me nothing but outstanding customer service. Will highly recommend to anyone looking to purchase/lease a Audi. A+++
We gave this review 5 star because it was a pleasure having Daniel Villaverde walking my wife and I through the process of learning about leasing an Audi to getting us the car we wanted. His professionalism and knowledge was top notch and would not hesitate to refer my friends to him. As was Michael in Finance who was great and personable to work with.
Our experience with Kevin was superb. Was made the experience so great was his ability to really educate us as consumers about everything Audi has to offer. Kevin was extremely knowledgeable about every little detail about the A4 we leased. We really felt like we knew all the little nuances of the car before we ever left the lot. I would recommend him highly. The overall process of getting the car was pretty painless. Thank you so much.
If you are looking for an Audi, this is the place to go
by mtrink from DealerRater.com
July 2, 2018
Outstanding customer buying experience. From the salesperson, Beth, to the finance and sales managers, all were friendly, helpful, knowledgeable, transparent and no pressure. Thank you Beth and All at Audi Pembroke Pines for awesome car buying experience.
Kyle Block is very knowledgeable with the details that were important to me and my wife. Looked at few different vehicles. The features and benefits were compared in such a manner that made the decision a lot easier. Kyle has been available and extremely helpful with questions after the deal was signed. Continues to check in to be sure all is good. Helped with needed service. Highly recommend Kyle to friends, and co workers.
Kyle was one of the most knowledgeable and honest salesman I???ve worked with. He showed me several cars that suited what I was looking for and opened me to some other cars that I didn???t know I would like until he showed me. He???s very knowledgeable about all the features and took his time to let me sit in a few cars and look at the features. I will be purchasing a new TTS from him very soon!
The experience I encountered was great service. I didn’t actually visit dealership physically. But online I was given tremendous assistance without delay. So I can only imagine the service at Audi north Miami. On 1-10 scale, I give 10 rating!!
A huge nail popped my tire and road assistance came to my rescue within half an hour considering it was rush hour this was great. Following that the service to replace my tire took only a little over one hour so I was back on the road super quick. I’m thankful to the service team there for its professionalism, promptness & efficiency
The service was prompt and extremely professional, keeping me updated with detailed informative texts/emails that made the decision making process easy. Diane was friendly and had such a positive demeanor. She explained everything thoroughly from start to finish. The facility itself is quite luxurious and state of the art which made the waiting period pleasurable and peaceful. I highly recommend this location for all services including sales if you only want top notch professionalism!
Excellent experience.Courtesy and professional behavior was shown by all I encountered.My service advisor Luis Pagani was superb.Everything was explained in detail.It explains my patronage at this dealership
Everyone at the dealership was very professional and helpful especially Kyle. I had been to this dealership before where I bought my previous Audi and of course came back. I would highly recommend this dealership and the Audi product
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