A very pleasurable experience that was very rewarding.
by Busguy from DealerRater.com
December 4, 2018
I am very, very happy to meet & do business with Mr. Mark Roopchan on today. He was very friendly, informative & very patience. I felt welcomed, very respected, welcomed, & appreciated for my visit. He took his time & explained everything to me in a friendly & courteous manner. It was worth the trip all the way from the Bronx. Glad that I crossed the bridge.
I purchased a used 2018 A4 Black Optics from Ian a month ago and the experience was exceptional. I purchased the car over the phone and flew in and drove it home. The car was as described and I am very happy with it.
My sales agent Felipe was knowledgeable and extremely helpful , as indeed were all the staff I interacted with .An all round enjoyable experience .Great atmosphere and choice of vehicles.I also found the interactive website helpful before my visit.Many Thanks I am enjoying my new Vehicle.
My husband and I were very happy with our experience at New Country Audi. This was our second Q5 lease through New Country and Nikki Marconi worked very hard to get us what we wanted. Nikki was very patient and flexible. I would highly recommend New Country.
I recently got stuck because the battery in my key was depleted and the car would not start. I looked for help in the owner???s manual to no avail and called roadside assistance. I then called Matt Weston to alert him my car would be arriving soon. He told me to try holding the key on the steering wheel column where you would insert a traditional key in older model cars. Viola! The car started. I cancelled the tow truck, went to the store and bought a new battery and realized the next time I have a problem I will call Matt first.
My experience at this dealership was so easy, fast and stress free! Edgar was recommended to us by a friend and he fully met our expectations. His review of all the tech system details was comprehensive as well. It was a great experience!! Thanks!!!
Buying the car was a great process end to end. Now we expect that customer service and support remains the same during all the lease period too :)
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