Jason Brown was an excellent Volvo sales ambassador. He was personable and extremely knowledgeable about the car. It was, by far, the smoothest and easiest deal I have ever made on a new car. The volvo xc40 is a fantastic car and loaded with tons of safety technology and pure fun features. Very roomy as well. I am very pleased.
Everything was great service wise and only reason giving it a four is because they only have one shuttle guy going and the wait can get excessive. So if your taking a shuttle plan to wait a while during busy times. I would recommend hiring a 2nd shuttle driver so the one doesnt drive all over town causing delays.
I have been shopping online for a particular vehicle and have dealt with many dealers across the country. Ben was prompt and professional when answering my questions and while ultimately deciding it was not the vehicle for me, I could not have been more pleased with how I was treated.
I'm six hours away from the dealership and Frankie was a pleasure to deal with. He was prompt and professional with my many questions. We negotiated a price which was a simple process. When we arrived, the car had just been washed and was waiting for us. We inspected the car and everything that we had discussed was correct and accurate. The paperwork went quick, there were no surprises, and we were quickly on our way. I've bought 3 cars long distance and this was by far the easiest. I would not hesitate to purchase another vehicle from this dealership.
I purchased a car after finding it on Cars.com though I live over 6 hours away. Elias Monge helped me get it done long distance. On the actual day, I only spend about 2 hours to do the test drive, trade in my previous car, cash and cut some checks and walk out.
Thanks to Elias Monge at Audi of Henderson. He was great to work with. He went out of his way to make it an comfortable experience. Made sure everything went smoothly. Event though I live in California I still would make the trek to work with him again on my next car purchase. These are the kinds of people you want to work with.
This is third vehicle I have purchased/leased from Audi Henderson. Unfortunately I was involved in an accident which resulted in my A6 being totaled but knew I would be taken care of getting it replaced. My previous sales person had left to pursue another career but he help guide me with a replacement to work with to get a new vehicle. Jared Vanaken understood my situation and literally handled my needs professionally, personally and with a solid touch of class. We drove a few vehicles and reassured my commitment to Audi's safety and reliability. I took a few days to consider which vehicle best fit my needs and told Jared which one I wanted. Literally from that point forward he worked with finance to get me where I needed be financially. Although the incentives had changed there was clear communication and transperancy, which doesn't seem to be the norm in the car purchasing process anymore. Within 90 minutes the sale was complete. I appreciate all they did and will be a lifetime customer. Thanks to Jared, Seth and Paul for creating an exceptional customer experience.
Knowledgeable, Helpful, and Kind. First three things of many that I can think of regarding my sales rep JARED VANAKEN over @ audihenderson.. Sold me a new car at a great price and took his time to go over all the options, even answered all 1000 questions I had.
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