I wish we had went here first - would have gotten about 3 hours of our life back. No BS, No hassle, no back and forth with the mysterious negotiator in the back room - this place was great! Ask for Johnny V - straight shooter, you will not be disappointed.
We travelled from AR to make our purchase with Bostelman Auto.
Made the purchase with 2 phone calls and when we arrived we spent less than an hour ,including test drive. Sales team was 2nd to none. Great job and we look forward to doing more business in the future.
I was recently looking for a good used car to buy my daughter for her 16th birthday. I found one I liked online and contacted the dealership via e-mail. Brittney Smith was quick to reply to my e-mail and answered all of my questions about the car and set us up a time to come in on a Sunday to look at the car. She even e-mailed me the Carfax report and some additional warranty info I asked for. That Sunday, my wife and I met with a salesman named JD and he was very nice and helpful with all of our questions. He was not pushy and did not try to pressure my wife or I into purchasing anything unlike some salesmen at other dealerships tend to do. He gave us space and let us look at the car and test drive the car so we could decide if we liked it or not. We put a deposit down that day and came back the following Saturday and bought the car and took it home so we could surprise our daughter with it at her birthday party! She LOVED it!!! It was a great day and a great buying experience. I highly recommend them!!! FYI, we bought the car from the Lebanon location, but I'm sure their other stores are just as great!
3rd time was the charm for us, as the first 2 cars sold before we could make it out to see them on a weekend. We never felt pressure throughout the buying process and felt that people at Brentwood Auto were genuinely interested in helping us. Special thanks to Sam and Terri for their patience, understanding and care they showed us as the 1st time buyers.
We flew 3 hours to buy a car from these guys and were not disappointed. Vehicle was in the shape we were told it was. All fees were disclosed upfront and we were even comped on our hotel stay and picked up from the airport. We did have to wait about 25 minutes for them to finish the paperwork with another customer, but being that it was the only issue, I believe they deserve 5 stars
Easy, painless process. They wouldn't waive their $299 "documentation" fee and knew market well enough to not come off the price any, but they were transparent enough to earn my business this time. Not working with me on the price didn't make me a lifelong loyal patron, but their professionalism and pricing is likely to bring me back to give them a look next time I am in the market for an automobile
Very friendly people who are upfront about their prices and did not play any haggling games. Certainly would be nice if all dealers had upfront disclosure about their best prices instead of nickeling and diming their customers. Definately a fan of their business model and helpful sales people.
These guys literally have the best selection of cars. Very forthcoming and honest about condition and very competitively priced! First time I actually enjoyed buying a vehicle. A must visit dealer when looking for a quality pre-owned car.
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