The team at Exclusive Automotive Group (Charles, Regina, and Medhi) were professional, courteous, and thorough. They expedited my purchase and followed up to make sure everything was as I would expect it to be. Excellent experience ! Thank you to everyone who helped make this purchase a great experience.
Went to Greenwich,to check out the Alfa Romeo 4C spyder,met with Dennis White in sales.He was very knowledgeable about the car,he answered all my questions and,worked with me on the quote,I left a deposit and picked up the the next day,I am now enjoying the car to the fullest!!!
Initial sales contact was within a half a day. Treated with respect and honesty. very cool the way they emailed a slideshow of the dealership and car I was interested in.
Follow up was just enough without being overwhelming.
Unfortunately they sold the car I was interested in. I will continue to keep my eye on this dealer for a car. Again, treated with professionalism and courtesy throughout the experience.
Wife and I were shopping for a new family vehicle since we already had an SUV and a convertible Jag. We found a newly listed Mercedes Benz Brabus Edition S550 advertised at EuroCar. I called on early on Saturday morning and my call was answered by Christian Beyer. Being in the automotive racing industry for over 40 years I was expecting the normal "salesmanship b/s" especially when purchasing a used vehicle. To my surprise I was greeted with total professionalism and factual information. One sales pitch he gave was true, they had received many calls that morning on the car with several individuals saying they were on their way to buy the car. Christian said if I really wanted the car would I provide some form of deposit to protect my position since it would take 11/2 hr to drive to the facilities. I did as requested. Upon arrival the Brabus was parked out front looking like it just came off the showroom floor.....beautiful. My wife fell in love. Upon entering the agency several sales personal were arguing over the car for each had 'deals' working. Christian graciously led us into his office and we signed papers immediately. Afterwards he painstakingly showed my wife and I every aspect of the vehicle, test drove and again went over several facts for my wife. I'm 70 and have purchased many exotic cars in my life of all makes and models, been to way too many dealerships and have endured every sales pitch there is and more. At EuroCar, all we received was professionalism and respect. From the initial greeting to the finance department and back to receiving our keys to the most beautiful Brabus we ever had, Christian and members treated us with utmost professionalism. This is how dealerships should act.. EuroCar really impressed my wife who hates car dealerships like going to the dentist, instead it was like going shopping with an American Express Black card, all fun! I highly recommend EuroCar and Christian if you ever want an exotic car or a high caliber family car, EuroCar has it and most importantly they have professionals like Christian who understand the cars, the buyers and the finance. Beautiful showroom as well... Big Toys!!!!!
Had the pleasure of doing business with Chris Tuckley. Bought my first Bentley eight years ago. It is great that he still there. He is very professional and a pleasure to work with. Side note: let Aaron service your Bentley.
I had the pleasure of buying my first Maserati with Sean Williams, Sales Specialist at Maserati of Greenwich. Being a first time Maserati buyer, Sean was patient, knowledgeable and courteous. Sean never acted like a pushy sales person like other sales guys at competing Maserati dealers. Upon delivery of my car, he walked me through the whole car and made sure I knew all that Maserati has to offer. I would highly recommend Sean to anybody who is looking to purchase a Maserati.
I recently bought a pre owned porsche gt3 from Carsen at Bentley Atlanta , and he was a+ . I flew in from houston to inspect the car and was picked up at the airport by their staff and delivered to the dealer. After we completed the deal he even took me to the bank in a brand new bentley , if you are in the market for a new or pre owned exotic or luxury car I would highly recommend Carsen !
I recently bought a used Bentley - with support from Carsen - and it was a first class experience. I have since used the service department for routine work and also found them to be very professional. Definitely the best car dealer experience I've had!
As a car collector, I have dealt with too many dealerships to mention. I worked with Danielle Jarrell and she was the most professional and considerate sales person I have ever worked with. I purchased my car on line and my vehicle is everything she said it would be. The pick up of my vehicle was smooth, and she had everything ready for pick up. Great dealership!
Service rep was efficient and friendly. Oil was changed in a short time and I had my car back in no time. However, I have not had a follow up call to deal with protective coating on back bumper?!
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