I contacted the Sales Manager Haydn Howe, inquiring about this vehicle. I live in Hawaii and was vacationing to the Chandler area. I arrived at the dealership on Tuesday morning and Haydn asked Emil Najar to show me the vehicle. Emil took me through the car and answered all of my questions. We went out on a test drive and the car performed fantastic. I was going to look at another vehicle, but I was enamored with this car. I made an offer and it was accepted. The paperwork took a little longer than normal, as I financed through USAA and the car is going to be shipped to Hawaii. I drove the car for 5 days in the Phoenix Valley and now it is back at the dealership, awaiting transportation to Hawaii.
Emir's knowledge about Porsche is amazing and he gave me great insight into this vehicle.
Lastly, I had some concerns about the IMS bearing issue and the General Manager Russell Schwartzman took the time to explain this issue and reassured me about this great car I was purchasing.
I have bought many cars and this was a straight forward transaction, no issues at all.
It is with great pleasure that I provide this note of appreciation for Justice L. Rovin, Manager at Plaza Motor dealership in Tempe. My contact and interaction with Justice goes back to 2 years ago when I bought from him my Mercedes CLS 550 on August 22, 2016. Because of Justice, I returned back last week to buy another car; a Mercedes S63 on September 15, 2018. Justice L. Rovin is not a typical salesman (of course an excellent salesman in the technical definition), but a dedicated professional and above all a civilized human being. Every time we interacted with Justice, he has exhibited a genuine interest to help and advise and to make our buying experience as agreeable as possible. I am delighted to have met Justice, a superb gentleman and grateful for him for the way to he dealt with us on both occasions. My twin sons Niels and Dieter and I, really appreciate and value Justice L. Rovin demeanor and attitude in dealing with us every time we visited his dealership. I am determined to come back to ask Justice's help and advice when my twins sons are ready to upgrade their cars.
I was browsing through Ghibli on cars.com and saw one that I liked from Scottsdale Ferrari. Minutes after I emailed the dealership for more info, I was contacted by Demian K. I drove over there to do test drive. He guided me very well. I was buying this as trade-in, but the quote I proposed wasn't reasonable. Maybe a chance still there to negotiate but will see.
I have been tracking several cars on cars.com, tailored to exactly what I am looking. I have a trade in and submit that information to several dealerships that have the car I am looking for. The response is immediate and the sales manager extremely helpful in every case. I am very particular; and, therefore, still looking but my experience with cars.com and all the dealerships has been nothing but exceptional
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