I heartily recommend Anthony for all your service needs. He is 100% customer focused... and very helpful. Always does the followup, makes sure you are completely satisfied with the support. Great guy. Ontario BMW is lucky to have him.
Long time coming for this review.. After having issues with my BMW and not getting them corrected at another Dealership, I tried Ontario and take goodness I did, the customer service provided by Anthony Zabala is by far the BEST! Anthony thoroughly explained what there technicians will do to find the issue and have my Alpina running with no problems. Communication is key for me and Anthony exceeded my expectations, takes his time with my vehicle as it was his own! I will always bring my BMW to Ontario and will continue to refer customers to Anthony. Thanks Ant!
This place always exceeds my expectations. My advisor Sergio always makes me feel right at home. There's always great coffee & plenty of water & goodies to munch on. It's a great place to service your BMW.
Our second vehicle from mini cooper and i couldn't be any happier.. Daniel the person who sold it to me was amazing and helped me choose the mini that was right for me. My daughter also has a 2013 mini cooper and she loves it. She loves going to get her car serviced just because she loves being in the mini cooper dealer. amazing cars & team!
I took my car in for my first routine service. Marcos was VERY HELPFUL to make sure I understood what was being done and what was covered under the warranty service program. They were very speedy while still being very thorough. One of the best service experiences from any dealership.
I am very surprised by the previous negative comment and I can only wonder why people would leave them anonymously, could it be a competitor or ex-employee? I am only guessing because we purchased our car from this dealer several years ago and continue to have our maintenance and repairs performed at Lexus of Riverside. From the moment we stepped into the dealership to current day, we continue to have positive visits. Robert, our service advisor continues to make sure we are completely happy with everything they do for us and their prices are comparable to other dealerships.
We have purchased 2 cars from Garth Reno. He is an incredible person. Through the whole process everyone was incredibly nice and taking the time to make sure you understood what you were signing to showing all the operations of the vehicle. Mr. Davidson, I want to thank you for providing a great team of people. Your dealership is the example of how a person(s)t should feel leaving any type of establishment after doing business, smiling and satisfied. Thank you again.
If you are looking to purchase a car, go straight to salesperson Garth Reno. I purchased through him twice. Gave me the best price first time around and made the deal, which involved finding an obscure interior request and then transferring the vehicle across many state lines. Best car purchasing experience 2x.
BMW of Riverside delivers in so many ways! Customer service is 10 star. Mark drove the BMW from Riverside to Palo Alto to deliver my car. I never bought a car without seeing it (but we know what a BMW looks like) they made the transaction so seamless and fast. They took all the worry out of my over-the-phone-purchase. Took all of 30 minutes to sign the paperwork (if that) and the car was mine. I cannot believe they delivered the car to me 404 miles away. Answered all my questions. Extremely knowledgeable. Ask for Mark and he will take care of you. Best salesman ever. I am thrilled with my new (to me) pre certified car. And the price, hands down the best price around. That is why I bought a car 404 mile away!!
I was directly contacting 3-4 different BMW dealers since X5 eDrive was hard to find.
they were all giving me different numbers with different options of course. but it seemed like riverside brought me the best unbeatable deal to me.
I live pretty far from there but the deal made me to drive an hour and half to see the car. and of course we bought it.
Sujan was the dealer whom i was contacting. and he made all easy. there was not uncomfortable push to sell it.
i'll definitely contact this man again if i decide to buy bmw next time.
I haven???t been having any luck at the dealerships I???ve been going to but The gentleman that helped me at Audi Ontario Jhovan Coronado was very helpful ,honest, professional and gave excellent customer service . He???s very good at sales I must say. I definitely will refer my friends and family.
This experience was the best I???ve had! I???m a first time buyer and Jhovan Coronado made my purchase easy and enjoyable provided us with excellent customer service. And the information on used cars that helped me with my decision.
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