I have never felt more comfortable with a service department and dealer. At the beginning of November my 10 year old/200k mile Honda started have major issues. I was able to get the car in right away and get a rental so I was not stranded. The communication from Fitz to me was amazing. I felt extremely knowledgeable of what the problem was and what it was going to take to fix my Fit. After a couple of days myself and my husband decided we were just going to get him a new car. I had my eye on a used car however the dealer was able to do some digging and recommend a far better car within my budget. The buying process was so incredibly easy. We were in and out in an hour (which was good because I had my kid with me.) My husband and myself love our new car and could not be any more thankful for the technicians and dealer that worked with us.
Value For The Money
by NellyS from Fort Lauderdale, FL
January 30, 2019
I love this car and what the value was for what it was going for. Its super fast and I love the interior design and exterior styling. I have always had a great experience with the 328i but was blown away by the style of the 228i. I love the overall experience of the car and super grateful and fortunate to have found this car!!!!!
Worked with Andy Alexis Sr. on a 328i I found online. Had a poor experience at a dealership closer to home but drove 40 miles from Towson and would do it again. Great Experience. Thanks Andy
A sleeper car that looks good!
by Brian ;) from Rockford IL.
February 15, 2018
This car is wonderful to drive it goes into turns and asks for more. The control in the rain on the interstate is amazing. The seats are very comfortable and supportive. Drove six hundred miles, got out of the car I felt like I could do two three hundred more.
Came back for another vehicle from T. A. Since I purchased before they gave me an even better deal this time. Have referred friends and trust auto showed great appreciation. Salesman David made the transaction smooth both times, not at the dealer all day like my past experiences.
by Jayhawktwo from
May 22, 2017
Too complex to take full advantage of info control. After purchase you are sent a "special" to explain how to operate the controls. Apparently even the agents can't explain it to you. The IT guy says you'll have to come back because of the complexity. There's a lot of road noise going down the road.
My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
by MADMAN from Madison, WI
March 28, 2017
I really enjoy driving this car. It can go when you need the power, the design is stylish yet has amazing room and storage for a coupe.
I recommended Bob Bell in Glen Burnie, the process to buy my car was easy and there was never pressure to buy additional warranties.. They fill my gas tank!!!
Nice looking sports car.
by DonCap from Springfield MO
March 7, 2017
Once again BMW fails in the area of outside mirrors. I also own a 2015 Mustang and it has a better mirror system. Both are two doors and it's hard to reach the seat belt in a BMW. Mustang has solved this problem a long time ago. The 2 series makes a lot of noise when compared to the 3 series. But my 2 series has M components and it is an outstanding sports car and a dream to drive it. It's expensive but I bought a used one with 6 k miles. Simply put, it's a beautiful Melbourne Red two door 228 ix with several M accessories and I love it.
After several bad experiences with trying to buy a used car at other dealers, and after an especially bad morning event that day, I responded to an online ad via text from my car. Within minutes Jason had responded to me via text, and we arranged a trip to the dealer. Jason was very easy to deal with, understood our primary needs in a car, was willing to negotiate, and even took care of a minor upholstery repair. The really excellent service followed over the next week, when the car unexpectedly developed locking and battery issues. We took the car back in for repair, and everything was repaired and covered as part of the original sale. While it was being repaired, Jason called me every day to update me as to the status, and this was without question the best service I have ever had from a dealer. I think what I valued the most was I was treated with utmost respect during the entire process. If I could give 10 stars, I would!
by Ryan302 from wilmington, de
February 11, 2017
just recently got this car and am loving it! i came from a mazda 6 and its a great transition. I got a good deal on it and found it via cars.com
i am loving this car so far and would definitely recommend a test drive if at all interested
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very good vehicle
by Coltsfan from
January 31, 2017
Have enjoyed every minute that I get to drive this. It hugs the road and the engine is very peppy. The idrive takes a bit getting used to but once you have it its pretty easy to use.
This dealership has been a pleasure to work with. We bought a used vehicle on a Saturday afternoon. They helped keep my 4 children busy while we filled out all the paperwork and worked the deal. They also turned around our tags SUPER quick. I would highly recommend our salesman Fran and his manager Rachael. She was absolutely wonderful.
My wife and I found our visit and subsequent purchase of a vehicle from Catonsville's dealership to be easy and timely. Client Advisor Harold Blackwell was so helpful, professional, courteous, and knowledgeable about the cars and buying process. Harold is the type of person I would recommend to others when purchasing a vehicle from your dealership.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
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