Buying a car from them was quite smooth. They had many variations of the model I was looking for and were quite willing to show me every one they had in stock. They had posted sale prices online for some of the cars they had in stock but discounted others which were advertised at a higher price. Negotiations for the price were fairly quick. When signing the paperwork, there was the typical sales speech to sell me additional services but when I said I was not interested the sales talk stopped.
I had bought a different BMW from another dealer 5 years earlier. That dealer's service department gave me quite poor service. I often had to take my car back to them right after they serviced it. I checked online reviews and found Stevens Creek BMW seemed to have the best reputation. I had bought parts from the Stevens Creek BMW parts department and was quite satisfied with the experience.
I was seriously considering switching from BMW to Mercedes Benz but my experience with and the reputation of Stevens Creek BMW were enough keep me interested in a new BMW even though I have had excellent service provided for my old Mercedes by a nearby dealer.
Value For The Money
by NellyS from Fort Lauderdale, FL
January 30, 2019
I love this car and what the value was for what it was going for. Its super fast and I love the interior design and exterior styling. I have always had a great experience with the 328i but was blown away by the style of the 228i. I love the overall experience of the car and super grateful and fortunate to have found this car!!!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
fantastic new car
by Craig Gregory from West Hempstead
December 13, 2018
We will definitely be back to Certified select motors for our next car, without question. Thanks for sorting us out with a fantastic new car.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
A sleeper car that looks good!
by Brian ;) from Rockford IL.
February 15, 2018
This car is wonderful to drive it goes into turns and asks for more. The control in the rain on the interstate is amazing. The seats are very comfortable and supportive. Drove six hundred miles, got out of the car I felt like I could do two three hundred more.
I went in to get my Service A completed for my GLC. The service advisor Don was great! My only complaint was the chat service. I made my appointment through the chat service and also requested a quote for the Service A. The chat representative quoted me $260 but when I asked the person over the counter, it was over $300. The representative at the register informed me the chat representative should not be quoting the fees for services as they are not an employee of the dealership. Hopefully, they get this taken care of soon because that can be misleading.
by Jayhawktwo from
May 22, 2017
Too complex to take full advantage of info control. After purchase you are sent a "special" to explain how to operate the controls. Apparently even the agents can't explain it to you. The IT guy says you'll have to come back because of the complexity. There's a lot of road noise going down the road.
I am extremely happy with my purchase. My salesmen, Fred was exactly what you hope to find.
Extremely knowledgeable about the car and most important not pushy. My experience with Stevens Creek was exactly what I’d hoped to get. All of the staff I came in contact with were very helpful and professional. I would highly recommend purchasing a vehicle from this place.
by MADMAN from Madison, WI
March 28, 2017
I really enjoy driving this car. It can go when you need the power, the design is stylish yet has amazing room and storage for a coupe.
Really happy with my new car, it’s beautiful, runs so smoothly and has everything I need. The person I worked with at the dealer did a great job
Nice looking sports car.
by DonCap from Springfield MO
March 7, 2017
Once again BMW fails in the area of outside mirrors. I also own a 2015 Mustang and it has a better mirror system. Both are two doors and it's hard to reach the seat belt in a BMW. Mustang has solved this problem a long time ago. The 2 series makes a lot of noise when compared to the 3 series. But my 2 series has M components and it is an outstanding sports car and a dream to drive it. It's expensive but I bought a used one with 6 k miles. Simply put, it's a beautiful Melbourne Red two door 228 ix with several M accessories and I love it.
This is my third BMW purchase and the Sales Manager at Stevens Creek BMW is one of the best I've worked with. The purchasing process was quick and efficient. I spoke to the Sales Manager about the car model, color, packages I'm interested in. The sales manager found me the exact car I wanted with a reasonable quote. When I stopped by the showroom, the car was available for me to test drive.
by Ryan302 from wilmington, de
February 11, 2017
just recently got this car and am loving it! i came from a mazda 6 and its a great transition. I got a good deal on it and found it via cars.com
i am loving this car so far and would definitely recommend a test drive if at all interested
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Leased my 2019 X3 from BMW Mountain View and I would say that the process was certainly positive. People here were knowledgeable and ready to provide you with any information that might help you with the process. They made sure that you are satisfied with your choice. Overall I would recommend the place to anyone looking for their next purchase.
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