The Best Customer Service I have ever experienced
December 4, 2018
I have always been customer service oriented and the amazing thing, I can say, is that every person on your staff got an excellent review. Our Sales person Wil Bean was very informative and stayed with us until we left the lot with our new car, very impressive.. Chad was so helpful with the technology piece and so friendly. Matt Merlino absolutely wonderful and spent a lot of time with my husband. There were 2 young adults at the concierge, unbelievable customer service, so friendly and helpful.. As we walked around, everyone was courteous always asking if we needed anything. I love my car and as far as I am concerned will be very loyal to BMW. You all deserve an award and should be recognized for exceptional customer service. Our finance guy was also very good.