If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
While driving to St Louis for a 2 day meeting meeting, I got a diagnostic warning on the car. Made it (in panic mode) the last 12 miles to my hotel and called the closest BMW dealer just before closing time. I wanted to have the car towed over to the service dept. I was told the service dept was really backed up and to call back when they opened tomorrow morning. When I called back at 7AM, I got Patti Kupfer. She said send it on over and she'd get it looked at and see what they could do. She called back later that day and told me the problem and said the parts were in stock and she thought they could get it finished by the time my meeting was over. True to her word the car was ready as promised! Great service!
I enjoyed working with Bill and Brett. They were able to give me a good deal on the new car as well as a very fair allowance on my trade in. Brett has returned the dealership to the professionalism it once had!
Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we???re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family!
Certified select motors as well
by Laura Earhart from West Hempstead
December 20, 2018
This is my second time buying a car from Certified select motors, and I was extremely impressed with the attitudes and kindness of the staff. They guided me easily through the steps that I need to take to buy the perfect car suited for me. Comparing with the first time I purchased a car this has certainly been easier, and I look forward to buying my third car from Certified select motors as well
I had a pleasurable car buying experience with Patrick McPherson. A smooth, no hassle process from beginning to end. I would highly recommend Patrick and the dealership.
Top quality service
by Glenda Schmidt from West Hempstead
December 20, 2018
Top quality service. It was a great experience with a very professional team. All went straight forward and smooth. We are very happy with our new car and definitely would use Certified select motors to everyone again in the future.
I had an amazing car buying experience. After running around to two dealerships I finally stopped at United BMW and Steven understood my needs and selected the PERFECT car for me. The experience was smooth, fast and amazing. I couldn???t be happier with my purchase!
I found a BMW that checked off the majority of the features I was looking for, but it was 4 hours south. I reached out to verify the availability and John Romell was the first person to respond to me. John was sure fast to respond to any of my email questions and we talked on the phone to arrange for the sale and delivery. John was very helpful in making the process smooth and pain free.
by Corey Montgomery from West Hempstead
December 22, 2018
Excellent and plenty of staff who are available when you need them. Browse at your leisure in the absence of pushy sales staff and when you ready the help awaits.
Had a great experience at Classic. Spent some time upfront really finding the car we wanted. Mike Curtis went above and beyond and got us the car we the specs we wanted. Aubrey was wonderful to deal with as well and we appreciate all the effort from Classic.
very testingly good. it found it interesting how they did...
by Manojshara from DealerRater.com
September 26, 2018
very testingly good. it found it interesting how they did what they did. very personable, good knowledge and over all really wonderful to deal with. Wish there were more care parts for me to choose from so I could customize my ride and get personalized service. for future reference I would love some bucket seats to be there
First rate experience throughout. The CPO vehicle was in very good shape with low miles and Nicole Stem , the sales person was first rate???well informed, efficient, and a pleasure to deal with, as was her manager involved in my transaction.
by Rick Medina from West Hempstead
December 22, 2018
What can I say about Certified select motors? Fantastic service from the beginning of purchasing our new car to driving it home. Their customer service is nothing short of superb. As a first time buyer, I am so glad I went there. They have a wide range of cars and their collection service is easy.
BEST customer service ever! Todd Ritter and his team are the best. Treated me and my Mom the best out of multiple dealerships. No pressure and very knowledgeable of product. The other dealerships did not take us seriously because we were women and did not know their product or didn't have a lot of inventory on the lot. I will definitely be referring them and go back when I need to upgrade. :-)
by Ricardo Chandler from West Hempstead
December 20, 2018
Well done! All the staff are all excellent-friendly and helpful. They really understand what it takes to give top level customer service and the cars are competitively priced. There is a huge selection and the website is very use friendly and the telephone line is quickly answered if you have a quick query.
Came in to Rallye for the car???s first oil/filter change and tire rotation. Told my service rep Chy that I needed to be out quickly, and he made sure I was on the road before the time I requested. Fantastic!
I will never buy a car from anybody else LUIS CHINCHILLA is the man....best experience ever, I call asking for price, He did such a good job over the phone that I drove to the dealer and got the best deal ever.
I’ve purchased many BMWs but never has the experience been like the one at BMW of Warwick. Upon walking in with the red carpet and immediate attention from Victor Cabral, it was a 5 star experience. Victor was wonderful, he was very easy going, showing us multiple cars and scenarios (buy vs lease). At no point did it feel like he was in a rush and had other clients waiting. When I went to pick up the car, he was there with me every step of the way. I also appreciated Mitch walking through some of the new features of my car. Overall a wonderful experience and would highly recommend. This is what car buying should be - easy, personal, attentive, no stress.
I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
This place was great.
by Mitzi Myles from West Hempstead
December 22, 2018
Large selection of cars, wide variety. Sales advisor was very helpful.
Collecting the car was a long process, it took more than 2 hours even though we made an appointment to collect the car.
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