Pranav Gill and the staff at HC Sudbury were a pleasure to work with. They helped me find the car of my dreams without going above my price point. Their sense of humours are also on point. They helped me feel an ease instead of pressured. I would highly recommed contacting them if you are insterested in a new car. They Rock!
April 9, 2018
The ride is wonderful and did not face any issues with the vehicle except for one thing for such a high end vehicle the USB PORT HAS BEEN provided in wrong place. Long distance drive is wonderful and very smooth. Picks up the speed like cheetah. Only thing other than USB PORT LOCATION I did not like run flat tires. The never advise any customers to install continental run flat tires which does even lost for three months
Robert was great from the appointment making to the car being in to service. I was updated several times with updates and pick up time . I was goven a loaner car and it was the easiest service visit ever . Dropped it off and picked it up with nothing I was not notified about and the quality of everything was top quality. Robert followed up with me several times via text and email to make sure I loved the work and my car . I can???t rave more about the team at Herp Chambers! They are great!
Excellent experience, 5 star rating for customer service
by Dipen78 from DealerRater.com
November 18, 2018
Excellent experience at Herb Chambers BMW of Sudbury. I would strongly recommend them if you are looking for a new car and am sure your search would end there. They will do whatever it takes to ensure you are happy and well taken care of. Amazing, caring and helping are just a few of the words I would use to describe them! Pascal is the man! Right from our first visit till we had the car, he was always there to ensure that we get what we wanted. Superb customer service. Makes you feel very comfortable, not pushy and very knowledgeable. He is truly as asset to the organization. Mr. Gill, the General Manager, is always there to ensure that you have an excellent experience, are happy and satisfied. I am sure every member in his team are awesome. A big thank you to the entire team. Keep up the good work.
I have the best service advisor - Ken Meltzer. He has always advocated for me and made sure my car was fixed perfectly and I felt happy with the outcome and know that my car is maintained the best it can be and I know I am driving a safe vehicle. Also, it is always a pleasant experience there - which has not been the case at other dealerships. Thats why I stay here!
I’ve been with Volkswagen for many years and the guys at colonial service are always eager to assist, Billy, Mike , Kevin and the rest of the guys are great
Couldn't be more happier
by Lassya from Toledo
May 24, 2018
I believe I got the BMW for a great deal. The car is very well maintained and looks amazing. When I went for a test drive, I knew for sure that I am going to buy it. Now I own it and I am really happy about it.
This is the 6th car I have bought from this dealership I feel confident and trust the people I have dealt with, I consider Haig and JD friends of mine along with other team members as well Kevin in service has been awesome as well to my family. No pressure or stress just the way it should be.
I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
by E. from NY
November 24, 2018
If you need a small car with basic features - no camera, no park assist, no alarm, manually adjusted seats - this one is for you.
Staff here are friendly and polite. Quick email response. Every one seems very professional and always ready to help. I tested drive the X5 and ended up buying one. Ed is patient and knowledgeable. Definitely will be back for my next bmw.
Nice Performance Machine
by Dcskins8 from Bixby, OK
October 22, 2018
Great car from a performance standpoint. Handles the road like BMW is known for. Really nice exterior design. Leaves a little to be desired in regards to interior features for a luxury car.
On my way out of town and called Dan Drinkwater to see if he could fit me in because my tire pressure light had come on for the third time in 10 Days. He had me come in first thing the next morning and had me in and out of there in time for me to make my trip to Rhode Island that morning. He was responsive, curtious, helpful and most of all quick. He has consistently taken great care of me over the years with honest and timely service.
Drive in Style
by Dean0922 from Vernon, CT
October 2, 2018
This car is stylish, sporting and very comfortable. It is extremely responsive and a smooth ride. The only things missing is good storage in the interior and a built-in compass!
The personal touch from Dan Drinkwater is what makes me keep coming back for all my service needs. It is a quick and painless process when you deal with him.
Overall best choice I could have made
by KeithDunham from Wake Forest, NC
June 18, 2018
This car does not only have the classy look that I like but it also has very good gas mileage, comfortable on the inside, a great speaker system. Its performance is excellent. It drives more smooth than any other car I have ever driven and picks up speed well too. I would definitely recommend this vehicle.
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
Top notch car with style and reliability
by Artist/Photographer Kim from Cottleville, MO
May 24, 2018
I think this vehicle is great. It drives smooth, has plenty of zip and gets great gas mileage. It is an outstanding product and I recommend owning a BMW to anyone who appreciates a nice looking car and enjoys driving. I especially like the fact that you don't have to change the oil very often according to manufactured recommendations it is alot less frequent than other cars.
Recently purchased a 2015 Camry from Autofactory in Peabody and could not have been more pleased with the entire experience. I was assisted by Brian who allowed me to take 4 test drives of different vehicles before I decided on the Camry. I felt no pressure to buy at all and Brian took care of all of the necessary paperwork, registration and insurance issues that go along with buying a car. I would not hesitate to recommend Autofactory as in addition to the above their prices were comparable or in most cases even better than any I’d found anywhere else.
My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!
Had a great experience prurchasing my 2018 Subaru impreza from Anchor Subaru. We were able to negotiate a price I was happy to pay, that was less than any other dealer in the area. After owning my Subaru for two weeks, someone dented my car in the parking lot, brought in in to see if it could be "poped" out and the dealership was able to get the dent out and did not charge me. I would highly recommed Anchor Subaru to my family and firends.
Good site to find a car, with awesome used and new cars, and this site help me find auto factory a good place with new and used car and awesome dealers
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.