Mr. Kasmer was easy to deal with and very knowledgeable about their cars. I drove 3.75 hours to buy my BMW because it was a good deal and it was IMMACULATE. The pictures were perfect and the car lived up to their description. Overall a great experience.
James Fleming is an excellent sales person. He met all of my needs seamlessly. Nick McGlone, new car sales manager was very personable and attentive. Both of them took the time to address my questions. Follow up was timely and professional. I have purchased two vehicles From Classic BMW. The service, atmosphere, and friendliness of the staff is superb!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
James is the ABSOLUTE BEST! He was very professional and patient. He wasn’t pushy or never once made me feel pressured into rushing anything. He took time to explain all details of the vehicle to me even before I expressed sincere interest. He has obtained a lifetime BMW owner.
Everyone went above and beyond to make sure the car was perfect. They went the extra mile to put my custom pinstripes on, keep me updated and pick me up at the rental store. Had the big cloth over the car for the "Reveal" I'm in Pittsburgh and it was worth the drive. For someone who never dealt with this dealership, they handled the transaction as if I had bought a fleet of vehicles.
Bought Used 2016 330E from Tom Prokop. Excellent service, prompt, courteous, over and beyond the norm. Very pleased and highly recommend to anyone. Thanks Tom
The manager greeted us at the door, I bought the car online. Picked it up in person. Car was ready, financing took less than 30 mins and Tom was gracious enough to return my rental on his own. Thanks again
Told Steve what i wanted and my budget. He found me a car, one i thought i could never have, and than made it fit in my budget even with the service warrenty. If you want your dream car make it a reality.
Had a fantastic experience shopping for a used vehicle with the BMW Cleveland team. Keith Johnson was very friendly and helpful in helping this Volvo enthusiast make the conversation to BMW. Everyone I met was terrific. Great car buying experience!
Keith at BMW Cleveland was very professional. He as well as the team that help out everything together made my buying experience a breeze. Thank you so much!!
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