First Time BMW Owner - Wow
November 6, 2018
Purchase : CPO 2014 X3
Date: April 2017
Quality of Work - As a first time BMW shopper/owner, I had many questions regarding the care and upkeep of a BMW and Hasan was extremely polite and helpful in answering all my questions and concerns and made the buying process very smooth and transparent. The car we wanted had a few unreported blemishes on it and the dealership amended us replacing the parts at no cost to us. I was very happy with the quality of work.
Friendliness - Each time I visited the dealership, Hasan would always greet me with a warm smile and a firm handshake. He was also very courteous and professional in answering all my questions whether it be over the phone, text, or email.But most important of all, Hasan was honest and straight forward, it was a pleasure working with him.
Price - After researching several hundred car and dealership options on CarGurus and TrueCars, I found RallyeBMW has best and most competitive price in the tri-state area. They update prices on their inventory daily and the cars are always priced to sell. I was a firm believer in waiting till the year end or month end to buy my next car. But there's no need to play that game with RallyeBMW. I brought my car in April 2017. Everyday is a good day to visit this dealership.
Customer Service - I had to write this section last because the top 3 section should give you a very clear insight into the costumer service I received at RallyeBMW. Hasan Barakat did a fantastic job in helping my wife and I get into our CPO 2014 BMW X3, BMW Genius (Joe and Terrance) were also wonderful in answering all our questions on the functionalities of our BMW during the test drive and closing. These guys made the buying experience extremely smooth and headache free.
Overall: I was skeptical of all the reviews I read about this dealership and didn't understand how a dealership could receive such high praises. I had my reserves because I went to many other dealerships in the past (BMW - Mamaroneck, Honda - White Plains, Nissan - New Rochelle, Mazda - New Jersey, Acrua - New Jersey) and it always felt like they never had my best interest at heart. Whatever the case maybe, I had a great experience at RallyeBMW and would definitely recommend this dealership my family and friends.