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Used 2016 BMW 320 for Sale in Woodbridge, VA

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Currently in stock: New CPO Used
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Used
$17,995 47,629 mi.

2016 BMW 320 i xDrive

Great Deal
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Koons Kia
() -
(703) 436-2991
4.1 (128 reviews)
2 mi. from 22192
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Dealer Review
WOW price? Read the fine print
by Jd&Bd from Stafford, va
November 6, 2018
4 4 4 4 4 4.1 (128 reviews)
WOW price includes all possible rebates and cash back offers. After you get over the fact that you don't qualify for those deals, the staff will negotiate and you can get it fairly close to WOW price. This took some time but the staff worked with me and allowed my wife and I to decide on which vehicle was right for us. Ramon was very helpful and had vehicles ready too test drive before we arrived. Overall employees were helpful and friendly.
Consumer Review
Best car i’ve drove in these days.
by Sportsfan from Scottsdale,Az
April 7, 2018
5
This is the perfect car for nice performance and good drive experience. Best car ever. I use this for daily commute and nice to drive for long drive.
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Used
$20,494 19,440 mi.

2016 BMW 320 i xDrive

Good Deal
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Cowles Nissan
() -
(888) 627-9934
4.5 (388 reviews)
3 mi. from 22192
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Dealer Review
Service
by Shameeka randolph from Chantilly va
November 5, 2018
5 5 5 5 5 4.5 (388 reviews)
I was referred to ebony singleton by my sister. So when I called down there and asked her what she could do for me she told me come in and let's work out some numbers. And told me every thing I needed to bring when I came in.
Consumer Review
Great bang for your buck
by Studly522 from High prairie, AB
April 22, 2019
5
I bought this car for my wife. It is our first bmw and just driving it home I noticed the bmw effect. Steering is predictable and responsive the car corners like it’s on rails very comfortable, smooth ride. Passing a vehicle at hwy speeds is pretty impressive considering it is a twin scroll turbo 2.0L. Navigation is a nice easy to use layout, and it has street view so you can look 360 degrees around the place you are looking for. The Center console button for everything takes a lot of getting used to. Tail lights are nice and really bright, and the light brake application and outside lights lighting up, and hard braking and all brake lights lighting up is pretty cool. Defiantly buying another bmw after this one.
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Used
$16,997 38,000 mi.

2016 BMW 320 i xDrive

Great Deal
  • Ext. Color: Beige
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Fred's Executive Auto
() -
(703) 436-4286
4.8 (93 reviews)
3 mi. from 22192
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Dealer Review
Always available to answer questions
by Jaguar Buyer from NJ from Chatham, NJ
November 6, 2018
5 5 5 5 5 4.8 (93 reviews)
I was researching some used luxury cars and was on the phone with them (I am in NJ) many times. They always made time to answer any questions I had, and went out of their way to help me with my long distance research. I couldn't have been treated any better by any dealer!
Consumer Review
New BMW Owner
by First time owner from Charlotte, NC
March 11, 2019
5
I am pleasantly surprised with the 320i. It is quite comfortable, has plenty of power and has great styling. So far the car has lived up to all expectations. It also gets great gas mileage.
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Used
$19,894 18,950 mi.

2016 BMW 320 i xDrive

Great Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Cowles Nissan
() -
(888) 627-9934
4.5 (388 reviews)
3 mi. from 22192
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Dealer Review
Outstanding Employee
by Michael "SMOKE" J. from Woodbridge, Va.
November 5, 2018
5 5 5 5 5 4.5 (388 reviews)
just a few kind words pertaining to one of your outstanding employees that goes by the name of Ms. Ebony Singleton, wants to let you know had one of the greatest experiences at your dealership, she should could highly recommended FANTASTIC JOB, she was very professional and on point about all services that was avaliable, not pushy and honest, she should be highly commended only wish there was more like her in the professional world. Thanks again Ms.E. Singleton
Consumer Review
The best stylish car I ever owned!
by Kentheactor from Orlando
June 3, 2018
5
One of the most spectacular vehicles I’ve owned. Perfect drive, great interior, great performance! I most definitely will recommend this to my friends, family, and coworkers.
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Used
$16,450 37,860 mi.

2016 BMW 320 i xDrive

Great Deal
HOT CAR
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Premier Automotive
() -
(888) 693-0521
3.1 (56 reviews)
7 mi. from 22192
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Dealer Review
Great prices and Customer service
by Patricia Johnson from Uppermarlbo MD
November 5, 2018
5 5 5 5 5 3.1 (56 reviews)
Bought a 2014 Lexus RX350. Not only were the vehicle prices very good but the customer service was great. The salesperson Jay was very helpful and knowledgeable about the vehicle. There were some options that I had no knowledge of and Jay was able to show me. He was polite and was not pushing, took me a few days to make a decision but he was always in contact with me. Great place to purchase used vehicles and I will be a customer for life.
Consumer Review
Most reliable car I’ve owned
by MariaH45 from Fresno Can’t
July 31, 2018
5
This experience purchasing a car with Fresno BMW was so simple and amazing. Radford was so helpful and friendly! Highly recommend to anyone who wants to upgrade to a BMW!
EXPLORE PAYMENTS
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Used
$21,450 17,201 mi.

2016 BMW 320 i xDrive

Great Deal
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Easterns Automotive Group of Alexandria
() -
(877) 452-1921
4.9 (476 reviews)
12 mi. from 22192
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Dealer Review
Buyer from Out-of-State
by George from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (476 reviews)
Easterns Automotive Group Alexandria is excellent. I live in Florida and after a month of looking for a 2015 Mercedes Benz ML 350 with all the options for my wife, I finally found one at Easterns Alexandria. On Tuesday night I called their headquaters to make sure the car was still available. On Wednesday morning I called the local dealership in Alexandria and spoke with Mirza. He was excellent. He helped me tremendously since I was a buyer from out of state on 3 major areas. (1) I wanted to pay a small deposit to secure and hold the vehicle until Saturday when I could get to Alexandria. Mirza ran around between his manager and the finance department and continually kept me updated via text and phone and I was able to pay the deposit over the phone and secured the vehicle. (2) I was already pre-approved by my local bank in Florida for the car loan. Mirza served as the liason between me and their finance department. I contacted my banker and she spoke directly with Mirza's team. We were able to reach an agreement about the finance procedure of how my Florida bank would release the funds on the loan to Easterns Automotive when I was able to get to Alexandria. (3) I had scheduled an appointment with a local Mercedes dealer to do a pre-purchase inspection of the car prior to my arrival. After I made the deposit, I asked Mirza to take the car to the MB dealer for the inspection in my absence. On Thursday night, Mirza dropped off the car and left it overnight at the MB dealer as we had arranged. By Friday the inspection was over. I paid the dealer over the phone and received the news that the car was in excellent condition. Mirza took the car back from the dealer on Friday. I arrived from Florida to Alexandria on Saturday with my wife and all the issues were already resolved with Mirza's help. We test-drove the car and then purchased the car. Everything was addressed prior to my arrival. Dan is a tough negotiator but a really good guy. He gave us a full tank of gas and we left for the long journey to Florida. Thank you Mirza for all your help. We love the car.
Consumer Review
A solid car! Runs well, haven’t had any issues.
by Bradley from Elizabeth, NJ
February 1, 2019
5
I am happy I purchased this vehicle and came to this dealer. Seems to have only quality vehicles and I am a testament to this.
EXPLORE PAYMENTS
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Used
$19,725 24,702 mi.

2016 BMW 320 i

Good Deal
HOT CAR
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: RWD
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Easterns Automotive Group of Alexandria
() -
(877) 452-1921
4.9 (476 reviews)
12 mi. from 22192
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Dealer Review
So glad I found Easterns!
by #SatisfiedCustomer from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (476 reviews)
I was looking for a 2-3 year old luxury car and spent many hour in the showrooms of Audi, BMW, Infinity etc .and if you are not there to buy a new car they really don't give you the time of day. At Easterns you are treated like you are their only customer and there is no hard sell. My salesperson, Lonnie, spent many hours with me finding the right car , researching all the online reviews/Carfax reports, financing options, explaining all of the features of the cars etc. and he was available 24/7 for me on his cell to answer any questions. No need to look further.
Consumer Review
Best small car we've owned
by BMWfam from Yorba Linda, CA
September 21, 2017
5
This is the second 320i we have owned, only because the first was in an accident and driver and passenger were completely fine, protected and surrounded by airbags. We went back and got the same car again, that's how much we loved it. Smooth, comfortable and safe! Looks great, too! And plenty of power!
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BMW Certified
$23,849 21,693 mi.

2016 BMW 320 i xDrive

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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BMW of Alexandria
() -
(888) 335-7109
3.3 (649 reviews)
12 mi. from 22192
Authorized BMW Dealer
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Dealer Review
Great dealer ship . Thanks to Osmam
by Shawn hvac from DealerRater.com
November 5, 2018
5 5 5 5 5 3.3 (649 reviews)
BMW of Alexandria is an outstanding dealership and Osman Aberra Client Advisor BMW Of Alexandria 499 S Pickett Street Cell: (267) 980-3710 Desk: (703) 647-1846 Work: (703) 647-8500 oaberra@bmwofalexandria.com Is awesome sales person. PA. I connected with the dealer through the costco auto internet site and osman responded quickly. We set up an appointment and he was on time and offered great advice on my selection of a 528i. I was looking for a I a preowned two year old vehicle due to the BMW warranty program, low mileage, and excellent condition. He was not pushy (like many car sales people) and he was sensitive to my need .. I picked out my car, I did so because of the great deal I received from osman . He is a man of his word- the bumper was scratched (typical city bumper) and he had it repaired and it looks brand new). I would highly recommend him as I would return to him when I am ready for another car. . Go steelers !! PA
Consumer Review
Most stable car i'v owned
by Eli from Montreal
August 28, 2017
5
I own the basic model and it is perfect for my needs. It is stable on the road, good in snow, the eco mode saves alot on gas and the it is so smooth
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BMW Certified
$21,482 29,932 mi.

2016 BMW 320 i xDrive

Good Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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BMW of Fairfax
() -
(888) 436-6415
4.7 (721 reviews)
13 mi. from 22192
Authorized BMW Dealer
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Dealer Review
Best service ever!
by Angela K Farmakides from Mclean, Virginia
December 3, 2018
5 5 5 5 5 4.7 (721 reviews)
I was on my way home from a trip when my air conditioning decided to “take a break” I called the GM Mike Walker at BMW of Fairfax who I had met while having my car serviced a few months ago. He remembered me!!! This was late in the afternoon on July 3rd and I didn’t think I could even get an answer. But Mike picked up his phone spoke with me and had a service advisor and loaner car waiting when I arrived. Charles and Allen were both so helpful and I was on my way while they took a look at my car. When it was done Allen had my car and paperwork waiting for me when I arrived!! I cannot thank you guys enough. Mike even followed up to make sure I was taken care of!! I could not believe the service. Super nice and I will never go anywhere else!! Thank you guys again!!
Consumer Review
It is alright, but I would prefer a 535.
by Encourager from Cedar hill
March 16, 2018
5
This car is great. I used to own a 535 though. I would love to purchase another one. The 320 is good for beginning, and I would recommend it to a first time BMW buyer.
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BMW Certified
$24,981 18,164 mi.

2016 BMW 320 i xDrive

Fair Price
HOT CAR
  • Ext. Color: Blue
  • Int. Color: White
  • Transmission: Automatic
  • Drivetrain: AWD
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  • Free CARFAX 1-Owner Report
BMW of Fairfax
() -
(888) 436-6415
4.7 (721 reviews)
13 mi. from 22192
Authorized BMW Dealer
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Dealer Review
Outstanding Service Delivered...Again!
by Terrance Glover from DC, Area
November 6, 2018
5 5 5 5 5 4.7 (721 reviews)
Fairfax BMW has serviced my BMW routinely since purchased. I had some needed repair work done due to a leak in October. I contacted Frankie Johnson my service technician. You may be thinking, why is he writing his review in December versus in October, after the completed work? Well, the simple answer is I wanted to access the service and repair work over a period of time (60 plus days). Frankie worked with my mechanic Josh and they got to the bottom of the issue. The repair was still under warranty, the work completed quickly and as usual, I rode a nice BMW loaner for a few days. When I paid the deductible versus what the actual cost involved, I was ecstatic! What a savings! But, did the work meet or exceed my cars prior performance? Well? It did! Not only did it drive and perform better, it actually exceeded the performance and had that like new BMW "Power, Pull, and Pop!" (P3 squared, is the term I live by). Let me be clear, most people, myself include, drive BMW's or like vehicles for Luxury and Performance, so it is an implied thing that your car gives you this on demand. Well, My car performed after the service beyond expectation and still drives to date, like new.(P3 squared). What am I saying? BMW Fairfax, Frankie Johnson, and the service team took care of my car and I truly appreciate the services rendered with a smile. Thank you for being at the top of your game and doing your best to exceed my expectation! I have recommended BMW, Fairfax to friends based on the quality of service, honestly, fair price, and a long-term service relationship. "You Rock!"
Consumer Review
BMW 320i With M package
by Jay Mondragon from California
July 30, 2017
5
This car was awesome. It had a sports mode that had noticeabley more oomph very sporty look comfortable to drive not much road noise
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BMW Certified
$22,982 27,759 mi.

2016 BMW 320 i xDrive

Good Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
BMW of Fairfax
() -
(888) 436-6415
4.7 (721 reviews)
13 mi. from 22192
Authorized BMW Dealer
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Dealer Review
BMW of Fairfax Maintenance
by Keith Meurlin from Oak Hill, VA
November 6, 2018
5 5 5 5 5 4.7 (721 reviews)
I have serviced my 2006 530 BMW at BMW of Fairfax for years. They are excellent! Quality repairs, Frankie Johnson is always spot on with her diagnosis and the car is ready when they say so and always complete. I will take my next BMW to Fairfax!
Consumer Review
Fun to drive
by My BMW from Manalapan
July 15, 2017
5
The car is very sporty and fun to drive. This car meets all my needs and and we all enjoy driving it.
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Used
$19,994 22,353 mi.

2016 BMW 320 i xDrive

Good Deal
  • Ext. Color: Silver
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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Koons of Tysons Chevrolet Buick GMC
() -
(855) 339-7493
3.9 (665 reviews)
16 mi. from 22192
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Dealer Review
Excellent Corvette Service!
by Matt Smith from Lorton, VA
November 6, 2018
5 5 5 5 5 3.9 (665 reviews)
If you own a Corvette and need service, Take it to Bill Appel - Service Manager at Koons Tyson's Chevy! Bill has been providing excellent service to customers for over 40 years. Thanks Bill for taking care of my dream machine!
Consumer Review
Love my machine!!
by Alicia from TEXAS
September 16, 2017
5
Love this car if your looking for performance BMW is for u.. They lack somewhat in nav style but over all I love it
EXPLORE PAYMENTS
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Used
$18,850 27,320 mi.

2016 BMW 320 i xDrive

Great Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Easterns Automotive Group of Temple Hills
() -
(703) 436-8027
4.9 (3941 reviews)
21 mi. from 22192
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Dealer Review
Used car sales completed
by tblagmon1 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (3941 reviews)
Mr. David carter aka DC was awesome. He went above and beyond for me. Mr.DC is very knowledgeable about his job, honest, patient, and also a godly man. I really appreciate your service and will be sending referrals your way. When???s it???s time for me to buy again I will come see mr.DC Also I bought a Volkswagen Jetta 2016 and it was in my price range thanks again. I???m very grateful💯💪🏽
Consumer Review
Beautiful car!
by Renee324 from Goodlettsville, Tn
September 18, 2017
5
The is car was beautiful. Inside was very "techy" with lots of features. The only reason I did not buy this car was that he dealership wouldn't give me what I wanted for the trade in.
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BMW Certified
$23,750 16,439 mi.

2016 BMW 320 i xDrive

Good Deal
  • Ext. Color: Brown
  • Int. Color: White
  • Transmission: Automatic
  • Drivetrain: AWD
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Passport BMW
() -
(877) 509-6870
4.3 (395 reviews)
22 mi. from 22192
Authorized BMW Dealer
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Dealer Review
Great Service!
by FraserMD from Ft. Washington, MD
November 5, 2018
5 5 5 5 5 4.3 (395 reviews)
Very happy with the service. I was also shown how to determine when my car needs servicing.
Consumer Review
Great Car, First BMW
by JordanD from Plymouth, MN
January 27, 2019
5
This car has all the features you'd want for the price. It's a fun, smooth ride. I would definitely recommend this car to other people.
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BMW Certified
$22,500 29,831 mi.

2016 BMW 320 i xDrive

Good Deal
  • Ext. Color: Blue
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Passport BMW
() -
(877) 509-6870
4.3 (395 reviews)
22 mi. from 22192
Authorized BMW Dealer
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Dealer Review
Great Service - They've got a customer for life
by Chris W from Mitchellville, MD
November 5, 2018
5 5 5 5 5 4.3 (395 reviews)
We recently purchased a 535i GT and wanted to establish a good service relationship with a quality dealer. This BMW dealership was the closest to us, but wasn't in the best neighborhood. I feel foolish now for considering that as a factor and even a little embarrassed. The experience couldn't have been more pleasant, from scheduling to completion. The service techs were all friendly and very cordial. The facility was exceptionally clean and comfortable. I can't remember the last time i left a service visit feeling good. I was very satisfied.
Consumer Review
I love my car, the best car I have owned so far.
by Guess who from Westlake,Ohio
August 31, 2017
5
The car is an excellent machine to drive. I purchased a pre owned certified car (CPO) and love driving it. Has some very fancy gadgets,I call it all the bells and whistles that a car could have. It is built really well, and give my kudos to the Geman engineering, as I quote it is an ultimate driving machine.
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BMW Certified
$20,500 27,782 mi.

2016 BMW 320 i

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: RWD
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BMW of Sterling
() -
(888) 674-5289
4.7 (187 reviews)
24 mi. from 22192
Authorized BMW Dealer
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Dealer Review
Exceptional nonetheless..
by Mylisa from Dulles, VA
December 3, 2018
5 5 5 5 5 4.7 (187 reviews)
My overall experience working with Ms. Jones as my service advisor has always been exceptionally great. Greeting with a great attitude, she been my go-to since August of 2018, and has always delivered top notch customer service! Very bright, knowledgeable and friendly.. I’m very pleased doing business with this dealership.. And looking forward to many more happy encounters...
Consumer Review
My third one love it
by Mycar from Elizabeth, Co
December 9, 2017
5
Is there any better than a luxury sports sedan with all maintenance included best value car available
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BMW Certified
$18,000 45,260 mi.

2016 BMW 320 i

Good Deal
  • Ext. Color: Black
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: RWD
Save
  • Free CARFAX Report
BMW of Sterling
() -
(888) 674-5289
4.7 (187 reviews)
24 mi. from 22192
Authorized BMW Dealer
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Dealer Review
Consistently Great
by Steven Coffee from Woodbridge VA
December 3, 2018
5 5 5 5 5 4.7 (187 reviews)
I live almost 40 miles away from the dealer and have tried virtually every dealer from Alexandria to Silver Springs and when I came out to Sterling I’ve never left. The team is great, from My service advisor to sales rep I’ve always had consistently great service.
Consumer Review
Love ?? BMW
by Bmwfan from Houston, tx
September 5, 2017
5
Very impressed with my first BMW 320i, drives exceptional for compact car, very owner oriented, premium experience. Would definitely upgrade to bigger BMW in the future! Possibly X1
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BMW Certified
$21,435 37,976 mi.

2016 BMW 320 i

Fair Price
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Other / Unknown
  • Drivetrain: RWD
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BMW of Rockville
() -
(301) 658-7714
4.5 (877 reviews)
28 mi. from 22192
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Dealer Review
Great Experience
by Michele804 from DealerRater.com
November 6, 2018
5 5 5 5 5 4.5 (877 reviews)
My son found a car for me on the Rockville BMW website. I called and talked to Kevin who was very helpful, fair and knowledable. My son and I drove from Richmond VA to test drive the car. I ended up buying it and Kevin worked with me to allow an independent mechanic to inspect the car before purchase. I was able to drive it home that day! James was also fantastic and made the process very easy. Kevin followed up that evening to make sure we got home okay. I LOVE my new car!! (Any chance I can get a BMW t-shirt size large for my son for helping me find the car and driving 4hrs RT?? And for filling out this survey a second time since the first one didn't go through? 😊)
Consumer Review
The type of car you can drive all day
by williamdotr from California
June 17, 2018
5
The car was amazing! As a previous BMW 3 series owner, I would highly recommend the 320i! Affordable price, quick, stylish and great gas mileage!
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Used
$20,997 28,009 mi.

2016 BMW 320 i xDrive

Great Deal
  • Ext. Color: Blue
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX Report
BMW of Rockville
() -
(301) 637-8894
4.5 (877 reviews)
28 mi. from 22192
Authorized BMW Dealer
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Dealer Review
Bought a convertible with Roxanne Roch-Rigo
by AdamR from DealerRater.com
November 6, 2018
5 5 5 5 5 4.5 (877 reviews)
This is my first BMW purchase (pre-owned 435i convertible) and Roxanne was referred to me by a business associate. From the beginning to the end, the experience was first class. Roxanne has perfect product knowledge - there were never any questions left unanswered. If you???re lucky, she may even give you a quiz to make sure you paid attention ;). Her warm smile and personality made me feel at home and comfortable. Behind the scenes, the friendly staff at BMW were very supportive and delivered on all promises. Thank you! Thank you!] - Adam R
Consumer Review
The car handles well, like a BMW should.
by TaylorD from San Francisco, CA
August 27, 2017
4
I love the car, its fun to drive and gets great gas mileage. It has a beautiful exterior and interior but does have an issue with some wind noise.
JUST ADDED EXPLORE PAYMENTS
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Used
$18,950 28,242 mi.

2016 BMW 320 i

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Other / Unknown
  • Drivetrain: RWD
Save
  • Free CARFAX 1-Owner Report
Easterns Automotive Group of Hyattsville
() -
(703) 763-0240
4.9 (2609 reviews)
29 mi. from 22192
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Dealer Review
Horrible Dealership!!!
by lhendrick63 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (2609 reviews)
Crooked DEALER !!! STAY AWAY !!! GO SOMEPLACE ELSE !!! "The Epitome of a BAD USED CAR LOT" I purchased a 2017 Chevrolet Corvette on March 17, 2018. During the vehicle walk around, I noticed several imperfections that I pointed out to them. They (Rozell Thorne) said that they would take care of these and not to worry. All LIES!! After I got the car home, while on my knees polishing the tail pipes, I noticed that the bumper had more damage than you could see from a normal walk-around. The car had been rear ended. You could see the license plate imprints from the impact. I called Rozell to schedule an appointment to bring the car in and he did not return my calls. He finally answered the phone eight days later. Mind you, their return policy is a seven day return no questions asked. Hence, he answered my call on the following Monday. I took the car back and left it for repair. When they called me to come pick up my car the rear bumper was still not repaired. They said that they were not going to repair the bumper because it cost too much money and that they were not going to put any more money in the repair. I ask the sale manager Guy Lewis if there was someone else to talk to. He again said to talk to Rozell Thorne. I went online and found Cindy Grants number in another BBB review and I called her. She pretended to be able to resolve my issue but failed. I also talked to Cornell Cancy, a supposedly higher manage who would resolve the repair and he neglected to take my calls or return calls too. When I did reach him, he gave me another manger named Ali Uddin. But, Cornell gave me the wrong number. I called Cindy back and she gave me Ali's correct number. When I talked to Ali Uddin, he would not fix my car and stated that Easterns do not fix or repair cosmetic issues. Ironically, I took my car to Ourisman's Chevrolet for a repair estimate. After they inspected the car, the entire bumper had to be replaced. The repair cost me $2785. I would never recommend, refer or suggest that anyone in the market for a vehicle, shop at any of the Easterns Automotive Group locations. The management is real nice when they are taking your money, but totally unprofessional when you have an issue. I believe Easterns knew the car had been rear ended. They also knew how much it would cost to repair the car. They claim to sell the best used cars, that is very untrue. Easterns really owe me $2785 for the repair. Plus losses. Great experience! No hassles! Straight and to the point business action! Friendly and nice staff. They were really great with answering all of my questions and made me a great deal!
Consumer Review
Beautiful car, great ride
August 9, 2017
4
The car gives a great ride (obviously it's a BMW) the handling was great, performance was pretty good for being the base model. It lacked a couple of features that were pretty important to me: back up camera and smart entry(which is stupid considering it had push to start) I didn't get it but still regret not buying it because of how beautiful it was.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of service for more details.
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