I have had my Mercedes serviced here at Albany Motorcars every 10,000 miles since I have had it. They always cheerfully pick it up and leave me a loaner. The staff is always very helpful even when I have had warranty work done, I cannot say enough about how pleased I am with their overall service.
I worked with Steve Johnston and purchased a Mercedes sight un seen. He was more than helpful getting me all the info and helping get the car set up for shipping. They are honest fair and awesome to deal with. I have never me them but it went very smoothly in a less than ordinary transaction.
Best car buying experience ever. All of the staff were great. Dustin was patient, encouraging and respectful. No pressure- just a genuine desire to place me in the right automobile. He suggested multiple financing options to help in the decision. I will not go to another dealer.
The service on my Mercedes-Benz was completed in a timely manner. I was very pleased. The attitude of the staff was one I personally considered exceptional. They were very accommodating and pleasant to me. I was informed in advanced on the expected cost of the work to be completed, and I received a follow-up call from them to assure I was completely satisfied with their work.
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