The entire experience exceeded my expectations at every level! The diagnosis and explanation were presented in a way that I understood exactly what was wrong with my car. Every single one of the staff members were professional, polite and respectful!
I bought one of their value cars which wasn't as expensive as other cars they sell but they treated me like a VIP. Yussef Ward was a pleasure to work with and always followed up on various emails and texts. I would highly recommend Yussef and the whole team at BMW of Darien, awesome experience and love my BMW 428xi Convertible!
You meet at the entrance service people, they are all organized, all goes very fast, I got a loaner, I was in and out in no time, nice friendly people, I couldn't shop for BMW in another place. They called when car was ready. I was very satisfied.
My recent leasing an X2 from Habberstad was totally different from any other dealer I have I have dealt with. Your salesman, (Tom Drake) made the experience a pleasurable event. I definitely will recommend Habberstad to my family and friends.
I came to the dealership through an online channel. Marc Ellis went above and beyond finding the right car for me and my family. The sales process was easy and the delivery was prompt. I will be going back for my next BMW and referring family and friends.
I recently bought a new M2 from Habberstad BMW of Huntington. The entire experience was exceptional. The staff was friendly, courteous and knowledgable. Tom Drake was was my sales advisor and I would highly recommend him to anyone looking to a buy a BMW.
Eric DuVerger was excellent and was timely and accommodating with my car and arranged for rental car for me. They provided transportation to and from my office and made the service appointment seamless.
Painless buying experience with Dennis Smith at BMW of Watertown. He was very courteous and responsive to all my questions and concerns, and I ultimately purchased from him, sight unseen, after test driving at a closer dealership.
The people at the dealership are very nice. I found that they do not follow through well with customers. When I originally called, I made an appointment to test drive a car. When I arrived the salesman was off and they had no idea I was coming. The new salesman was great in explaining things about the car and made the sale but then did not follow through. The Finance person told me they would call the next day by 12 noon and they didn't call till after I had called twice around 4 pm. They could call and tell me they don't have an answer yet. The salesman also told me they would call in the morning to set up an appointment to fix something on the car I purchased and I have not heard back from them since. Maybe I am being picky but this is a BMW dealership and I expect nothing but excellent service.
I hadn't ever considered what the "perfect" car buying experience would be --but now I know. I walked into the dealership as simply a shopper with an interest and was assigned to a man named Frank C. In short, he was patient with my dumb questions (was new to BMWs), was never pushy and always personable and professional. Very quickly, he matched me with the right vehicle and everything was a breeze after that. The manager asked if I could take delivery that day (which I didn't think was possible) but it was and, by the end of the day, was driving my new car home.
Having had purchased many cars before, this was a truly unique experience and now know what the perfect car buying experience really is. Thanks so much for that, Frank and the Mt Kisco BMW team!
I got my 4th BMW yesterday. These guys are simply the best. Ask for Steve Whitcomb. Such an amazing guy and extremely responsive and attentive. Managers Donny, Chris and Charley made the deal happen for me given a challenging circumstance I was dealing with. I don’t think any other dealer would go to the extent of service and flexibility. They have my unwavering support!
I will only use BMW of Watertown and no other BMW dealer you guys have really done a great job improving the level of care and communication with clients. Thank you to ERIC D he is awesome in service to work with
Our purchase experience was the best largely because of Ruben Remigio salesman. Following his sales effort Ched Gelb led us through the purchase compliance and warranty support in excellent manner supported by product genius Chris who made sure we understood the features of our delivered vehicle
Dropped off my car and my loaner was ready and waiting. Service was done promptly and when I returned to pick up my car it was freshly washed and waiting for me! Great Service!!
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