Recently, we purchased a CPO from Internet Sales Manager JV. He is very responsive to questions, keeps his commitments and is very knowledgeable. He understood what we were looking for and found the perfect car for us! We'll certainly be returning to Concord and JV for our future needs.
I actually found the used car I wanted online via Truecar. The price was right, Carfax was clean, and the fact a BMW dealership was selling it was a good sign. It was super easy to contact JV Huynh via internet sales, and he was my liaison the whole time. He was friendly, and definitely not pushy. He made the whole process easy and transaction went smoothly. They even waxed the car before I drove it off! JV followed up with us after the sale to make sure we were satisfied! I would recommend JV Huynh, and when I'm blessed to be in the market for a BMW, I will seek him out!
I recently bought a 5 series BMW from BMW of Concord and more specifically from Dilip Khare. Dilip and his team were great, with reasonable pricing and good listening. It was one of the nicer car buyer experiences I have had. Thank you Dilip.
Many thanks to Jackie Gottlieb and the BMW Concord staff for a great car-buying experience. She made the experience worthwhile and nice. The 540i had everything on our list of features we wanted and the Bluestone Metallic color was a real jewel.
Before we arrived at BMW Concord, we had found a car on-line which matched the features we wanted and seemed like a good deal. Our Client Advisor, Jackie, took the time to find us an even better purchase of the same model, one that had been used by the dealership as a "loaner car." Everyone that we dealt with at the dealership was professional and respectful. The whole experience was the most pleasant we've had buying a car and we are extremely happy with our new car!
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