Great service, I would recommend this dealership too all my family and friends. The choice of different type of models and colors of cars is awesome. I went up there wanting one thing and could make my mind up. I didn't ask to many questions, cause I didn't want to be talked into something I didn't want. But with my observation I changed my mind. I'm for sure going back to get what I want. Great experience in all !!
Darren Wilkerson was our sales person at Niello and he was great. He made the car buying process an overall great experience by really listening to what we needed and delivering on that. He wasn't pushy, took time to explain some of the newer features, gave us a great test drive and in the end made sure we got the car we wanted. Simply put, I plan to buy from Darren and Niello again and recommend others do too.
Fantastic dealership. We did all of our research online, then called AJ (We live in Oregon). AJ was able to work an amazing deal for our 2018 540i. Haider, our BMW genius, picked us up at the airport in our car and explained/showed us it’s features He assisted me with BMW apps on my phone. He was very knowledgeable and answered all our questions and has since checked to see if we had any additional questions. Judy was great in getting all the paperwork done and sending additional information. Overall the experience of buying our new car was terrific.
I bought a 2009 750i from Niello in Jun 2015. The sale was as smooth and quick, thanks to expert salesman Paul Chamorro and the Finance officer, Po San. After the sale, some things came up that needed attention -- a vibration, a headlight problems, a couple other things that were on the due bill, and a couple of things I asked them to investigate. Ryan Meeker, my service rep took very good care of me and worked with the service dept. to bring the car into excellent condition, with minimum expense to me. It could have been quite expensive, but Niello took responsibility for insuring I was happy with my "new" used car -- quite a deal for me! I couldn't be happier with the attention I've received from Niello. My thanks to everyone.
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