I had called to inquire about two used pre-certified 400 Series BMW's with Craig. When he said they were still available, we made an appointment to meet up with him four days later to test out the vehicles. Not only did our our appointment time start as planned, both vehicles were waiting and clean to be test driven. We chose the one we liked and the paperwork got started and we were done!!!!! We were in and out in less than 3 hours because everything was handled so perfessionally and quickly yet we didn't feel rushed.
Thank you again to Craig our salesman who was so knowledgeable, patient, very professional, and most of all friendly!!!!! He truly helped make the difference in our transaction go very smoothly. In fact, all the staff were very friendly to us!
Thank you again BMW of Encinitas for all of your help. We will be sure to return to your dealership in the future even though we have other dealerships located closer to us.
Been looking for a x3 for months and found what I was looking for at BMW Encinitas. My sales person was a young lady named Karen. Was friendly and listened to my needs and wants. Once the cars I was looking for was found and I went on a test drive, Karen was so informative and knew the product very well. I'm happy with my purchase.
My car is still in the shop, so I did not comment on Quality of Repairs. The loaner program is convenient. It allows me to not worry about transportation to and from work. This service is essential! It also allows me to test drive a car for an extended period of time...wish they had higher end units however. Joey Cruz is doing a great job at keeping me updated as recalls and repairs are underway.
We purchased our first new BMW here. I was initially attracted to the location because they have the most of the M line when running searches.
Adham was our sales person. He was very attentive to our needs and was able to answer all questions or find a way to get the answer if he did not have it. He made our experience a very enjoyable one.
Overall, if you are looking for the higher-end BMWs, this seems to be the location for San Diego. Other dealerships when I inquired did not have the M line. One, not to mention, even told me it would be a special order.
I was trying to buy a 2018 M2 and Randy Grams just took care of everything perfectly. I ended up buying it (the car of my dreams). Deanna Kehler recommended Randy to me and it was a great choice. He assisted me very well with everything. Lilly Gutierrez does a great job in the Finance Dept too. Overall I've always had a great experience at the El Cajon BMW dealer for the past 12 years that I've been going to them with my BMW cars (M3, M235i & M2).
Randy Grams is an phenomenal car professional. He was extremely patient and informative with me before I was able to make a decision on my first purchase of a BMW. The entire staff were very helpful as well. I must say that after waiting 24 years to get the car of my dreams I was blessed to have been matched up with whom I believe is a lifelong friend. Being a retired Navy Chief it feels good to have a car professional and dealership that operate in the spirit of excellence & integrity!!
After months of searching for a new car for my wife, we decided to get what we???ve wanted for years. Our search lead us to BMW of El Cajon. We found the right model with all the amenities my wife wanted at an unbelievably low price. And the service was second to none. Shawn and the rest of the staff really know how treat their customers with first class hospitality.
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