If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
I went in to find a used car that I saw online. Marc was very helpful and didn't use any pressure sale tactics. He was quick to respond to my initial inquiry and follow up afterward. I haven't purchased a car yet, but would definitely return here.
I have been buying a new car every two years for a long time from different dealerships around Austin. I purchased my first BMW at BMW of Austin. I had an excellent experience shopping for a new car with Troy Massey. Absolutely stress free, quick, very professional sales process. He found all available discount options to match my expectations. Everything was handled in a timely and professional manner. It was my best shopping experience!
Salesperson Keri did a great job & we were also impressed with Beau Penny. Professional staff with no hard sale pressure to buy. Best experience I've had with a car dealership. Felt like a family owned business. Would definitely go back. Love my new car! Thank you.
I moved here from Chicago where the BMW Service was excellent. I have found that the Palm Springs BMW is just as good especially when your service person is Stan Sterling. He cares about you and your car. He is excellent.
I enjoyed working with Bill and Brett. They were able to give me a good deal on the new car as well as a very fair allowance on my trade in. Brett has returned the dealership to the professionalism it once had!
The service from Nick starting from the time I walked into the dealership was outstanding. He is wicked smart about BMWs and explained everything in a professional manner. I will definitely purchase my next car from him.
It was time to upgrade to a new BMW after driving a 2003 325i for over 15 years! John Poli helped me dial in the perfect upgrade vehicle. He was a great salesman...knowledgable, courteous, and thorough. I love my new car, and look forward to continuing my relationship with the MY BMW dealership.
Today my wife and I went in for an encore genius session at Weatherford BMW with Tony Nguyen . Not only did he greet us with a nice smile, he was very informative, has a wealth of knowledge on our vehicle, and always more than happy to answer all of our questions. Not only did he meet all of our expectations, he exceeded them well making us feel super comfortable . He patiently walk us through every step of the infotainment system and made sure he made the necessary changes to our settings to fit our current lifestyle and driving habit. What a Gem at Weatherford. If you need to see a Genius, I would definitely recommend going to see Tony Nguyen. He???s the BEST.
Had a good experience with Ali Samadani and the staff at Weatherford BMW. Took home a 2019 X3 iDrive30i last Friday after a good discussion with him about whether to lease or purchase the car. His over thirty years of experience at the dealership showed in his calm and clear explanations that made everything clear to us first time leasers, my wife and I. Though I walked in convinced I would purchase the car, it was clear at the end leasing was better for me at this point in my life. The environment was beautiful, sitting in a relaxed kind of living room setting and not in a sales cubicle thank goodness. The in-house cafe coffee was good, and though it took a while as always, a lot of paperwork, overall very happy with the experience and even happier with the car. Thanks Weatherford!
Had an amazing experience at Grand Blanc Motorcars. Bought my new Toyota Highlander and Patrick took very good care of us! He is very dedicated to the needs of his customers and goes out of his way to provide the best service with great deals. Thanks Patrick!
I bought my x6 here. I'm from texas and I couldn't find any better deal nationwide. Everything went great!! The x6 arrived here in 2 days to texas ..plus they gave me a really good interest rate. I loooveeee my new x6. Stephen help me in all the process and he answered all my questions.. they also got me my Texas plates!!! Work with Stephen and buy your Bmw here! You won't regret it!! :)))
Our salesman, Simon was awesome! He worked with us via email for week getting me the deal I wanted and delivering on every promise. Everyone at the dealership was professional and honest and the whole experience was perfect. Thank you Simon! We love our new X5! Best car I have ever owned from the best dealer in the world!
I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
Staff here are friendly and polite. Quick email response. Every one seems very professional and always ready to help. I tested drive the X5 and ended up buying one. Ed is patient and knowledgeable. Definitely will be back for my next bmw.
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