Came in to Rallye for the car???s first oil/filter change and tire rotation. Told my service rep Chy that I needed to be out quickly, and he made sure I was on the road before the time I requested. Fantastic!
The sales ladies, Shirley Chen and Priscilla Tsun are excellent! They are very professional and explained everything very patiently! This is my best experience to buy a new car, and I will definitely refer them to my friends. I am glad that BMW have them as their employees!
Priscilla and Shirley are very friendly, we came in one Saturday and never got a hello welcome to bmw... we came across these two who came up to us and asked if we needed help. We were about to leave but thank god for these two ladies!! Had a great experience and became very good friends!
My recent leasing an X2 from Habberstad was totally different from any other dealer I have I have dealt with. Your salesman, (Tom Drake) made the experience a pleasurable event. I definitely will recommend Habberstad to my family and friends.
All went well with Brian in sales. I previewed the car over the internet on Cars, got a deal sheet by email and drove from Maryland to New York here alll went well Until the business manager was so busy that I waited for an hour + to sign papers. Brian was great but the process took too long. Of course it was Black Friday. The 240 I X Drive is great. Larry
I was so impressed with how fast Al and his team worked to have my dream vehicle available for me the day I bought it. I had been shopping around quite aggressively for a while and the process was nightmarish. Al and Marc eased all of my anxiety and frustrations. They we’re professional, kind, and funny. I will definitely do business with them again!! Thanks guys!
The entire experience exceeded my expectations at every level! The diagnosis and explanation were presented in a way that I understood exactly what was wrong with my car. Every single one of the staff members were professional, polite and respectful!
I bought one of their value cars which wasn't as expensive as other cars they sell but they treated me like a VIP. Yussef Ward was a pleasure to work with and always followed up on various emails and texts. I would highly recommend Yussef and the whole team at BMW of Darien, awesome experience and love my BMW 428xi Convertible!
The staff at Park Ave BMW is outstanding. Andy made this purchase easy. Matt and Jack made the pick up of the vehicle an easy experience. Andy is one of the best sales people I have ever dealt with. No nonsense, you buy the vehicle you want, not what they want you to buy! I strongly recommend this dealership! A note to all, please purchase the GAP insurance, this is one of the most important decisions when signing the papers. Do not get caught short insurance wise, by not protecting yourself!
Park Ave BMW, Victor & Jack made this the easiest car buying experience I have ever had. I called to see if a car was still available and by the time i arrived Victor had the car right up front waiting for me to look at. Thank you for your exceptional customer service!
I leased a BMW from the Mamaroneck location and my experience was terrific. The dealer & my salesman, Lee Porrazzo, were very personable and helpful. Also super knowledgeable and til this day Lee is always there for support and questions regarding my vehicle. He provides superb customer service.
For those who find the purchasing or leasing of a car to be a euphoric experience - your DNA warrants inspection. Mere mortals such as myself, find car acquisition to be as stressful as waiting for one's accountant to determine overdue tax payments. Well, at Park Avenue BMW, my leasing of a BMW was pleasantly stress-free. I attribute the foregoing to having been handled with great patience and without stereotypic "sales pushiness" by Mike Smeraglia, Sales Manager & John Delgado, Sales Consultant. I believe it is important to note, that I leased one of the most inexpensive BMW vehicles. Notwithstanding, I was treated with dignity and respect from the moment I was greeted at the front door. Perhaps, of added interest, visiting with their competitors for lower pricing will invariably be an effort in futility - they truly are unmatched. Martin Weinstein Retired Superintendent of Schools
Eric Shuster is a pleasure to work with. He is very transparent and helpful in structuring a fair deal. His attention to detail and post sale follow up is great. I would highly recommend working with Eric on your next car transaction.
The best service in any Bmw dealership Iv been to!
by A. Vanyukova from Bronx, NY
November 19, 2018
After having leased a few BMW’s from dealerships, i found myself at the mamaroneck one. My sales guy was Lee and he was beyond helpful. I came near closing time and he spent almost 2 hours with me and stayed late to answer all my questions! Obviously i leased the car but even after his portion of the sale was over, to my surprise- he didn’t leave! He stayed until i finished everything and made sure everything went smooth and i was happy! What was even more shocking! He actually reached out about a month or 2 after i left just to see if i was happy with the car! I can say for sure that i won’t be leaving this dealership due to the care and kindness this sales rep showed me! Thanks so much Lee!
Keano was very nice regarding the customer service and tried very hard to get us good deal. He explained every feature of each car and was pretty clear on details.
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