Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
Working with Larry at 1and2 Automotive was one of the most pleasant car buying times we have ever experienced. Larry was never pushy, always straight forward and honest. His knowledge of the car and the attention to detail made the car buying process stress free. Once the vehicle was selected and price agreed upon, the paperwork took less than 15 minutes and we were driving away happy. The car had been checked out thoroughly by the 1and2 Automotive team which gave us great confidence in our selection as we drove off the lot. It was nice to find a local independent business that we will gladly recommend and hope to work with again!
I want to thank you for the excellent service that I was provided with yesterday. I usually dread going to any dealership to have my car serviced and prolong my visits as much as I can (this cannot be good for my car in the long run). However, the honesty and respect for my time that I received yesterday by John Berry has shifted my thinking, at least with regards to this BMW location. The outstanding service I received will definitely encourage me to not hesitate as much when I need to take my car in. Once again thank you!
From the guys and gals that open the front door to the very TOP, EVERYONE IS AMAZING!
Thank you Anthony & Colt Carlisle, I’m excited to be a Lexus customer again!
I appreciate your flexibility, patience, professionalism and positive attitude!!!
Bravo! Thank you!!!
Great buying experience....and nice salesmen too. Ask for Chris when you get there and definitely would recommend anyone to buy a vehicle from them. Great car inventory and their vehicles are very clean.
Sean went out of his way to get us in our vehicle. Very attentive,answered all questions and returned all phone calls. We will purchase another vehicle from UAG. A very enjoyable experience. How many times can you say that about buying a used vehicle. Thank you Sean for going the extra mile. Love the Buick. Just what we needed for a 3rd vehicle. John C
Looking for a BMW for my wife I found this company, price was very reasonable and it was exact color combination she wanted. We had been to several small and large dealerships most of which had disappointed us one way or the other, they had cars advertised that did not exist or hidden damages, cars that were not prepared to be sold or rude sales people!
We were greeted with smile and taken straight to the car we'd gone to see, test drive was pleasant and we were told very politely about no haggle sales process. We decided to shop some more but at the end of the day, they had the best product at best price. Kenny and Melissa are a great team, they worked relentlessly to get it all done in our limited time frame and we left their place with a smile in our faces. Thank you from both of us to both of you.
So blessed to have found this place. I wanted a white porsche panamera for under 35K. They didn't have one in stock but I put a $500 deposit down and they found me one in 4 days. It had less miles and a year newer then what i was expecting them to find for me. Talk to fred if your looking for a particular color and they don't have it. He will come thru
I had the best experience purchasing my first luxury car! They were very helpful with the process and did not pressure me at all. I recommend this dealership to anyone that wants a affordable yet beautiful dream car! Thank you Dallas autos direct I am very happy with my new BMW
Fortunately this happened to me... so I was going to buy a car at this other dealership nearby that sold it right from under me which brought me to Dallas autos direct where I found the same model, a nicer color, with more options, lower miles, and still under warranty for 1000 bucks less!! Thank you so much Fred for making this purchase easy!
First car I bought without my mom!!!!! Fred was such a great helper! He is definitely the person to talk too! Very patient especially answering my silly questions. I made the right decision buying from Dallas Autos Direct! Found the perfect car for my needs and style! A beautiful BMW and comes with warranty ! I’m for sure sleeping better at night!
My wife and I shopped around for about a month and a half before we found this place. When we came into the showroom we were absolutely floored. It was a candy store of beautiful cars. The staff was great! We dealt with Fred, he's very knowledgable and honest. He let us take the car to our mechanic which was about an hour away. Our mechanic told us that out of all the cars we've brought him in the last month and half this was the only car that he would give us the green light. BTW we took over 12 cars to him lol. Couldn't be any happier! The price of the car was so cheap that we were sure that something was wrong with it but we were wrong. The car checked out and here I am two months later writing a great review because they deserve it! Will be coming back during the tax season to trade my car in. Thanks for the good deal fred!
salesman rep was fantastic, showed me the car and test drove with me. No pressure compared to new car stores. Victor in Finance was great and explained everything completely to me where I can understand. Have never had anyone explain about financing to me like that. Will highly recommend to my friends and Family.
Bought my 2018 Chevy Colorado from Classic in Grapevine.
Kevin Gooding is my sales rep, and he's manager of the internet sales team at Classic.
Kevin and his colleagues in the Internet sales dept are very knowledgeable and easy to deal with, and if they can't find your particular model and option level on their huge lot, they can get it for you elsewhere.
My Chevy's have always been services at Classic as well; check out Randy Harp in the fleet service department if you have any service needs; he'll be glad to help you and provide a very good experience when your Chevy needs maintenance or repairs.
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
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