Just brought a car at this dealer and the experience was great. John was helpful, friendly and polite. He helped me find the perfect car which I love.
Thank you John and Pete for all your great services !!!!!
The customer service was polite and sociable. I was able to test drive and look over the vehicle with no hassling. Sales staff was quite helpful over the phone, through email, and in person. The vehicle was as advertised and was purchased with no drama.
I had leased my last Nissan Rogue here and decided to speak with Steve about getting a new one now that my lease has ended. I cannot thank him enough for his professional approach to every aspect of the deal. I had shopped around the week before I came because i knew I had wanted to get my car from Baron again. I asked Steve to please give me his best price up front and to avoid the haggling. He immediately gave me the bottom line number (which truly was better than anyone else had mentioned). No games were played and the professionalism that was exhibited through the whole process made it such a pleasant experience. I normally do not write reviews, but this instance certainly merits the praise. I highly recommend Steve and baron Nissan! Thank you!
Great Experience all around. Me and my wife had been to several dealerships from looking for a great car, with good mileage and for a affordable price. We came across so many dealerships and false auctions filled with gimmicks and scams. From being treated to like a number at Major World to having my credit information screamed across a dealership floor at Atlantic/Queens Auto Auction me and my wife was discouraged. We then read the reviews for Motor City and we set up an appointment with Mezz and visited the dealership to see for ourselves. When we arrived and looked around at vehicles we instantly realized Motor City had very nice vehicles, great prices, great mileage. Mezz was professional, and kept his word on saying he would make sure we get our vehicle, be satisfied and would refer friends as well. We purchased a 2011 X5 Pepsi blue. If you seen this vehicle you would be amazed on how well kept it is, how low the mileage is, and the price we paid is just as great as the vehicle itself. No problems with Pepsi, it's been months now. I am looking forward to buying another vehicle from Mezz and would always go to him and recommend family and friends here as well.
I was so impressed with how fast Al and his team worked to have my dream vehicle available for me the day I bought it. I had been shopping around quite aggressively for a while and the process was nightmarish. Al and Marc eased all of my anxiety and frustrations. They we’re professional, kind, and funny. I will definitely do business with them again!! Thanks guys!
Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. experience was great. Experience was great.
Ray truly wanted to earn my business and it was felt from the initial meet and greet at the front desk. The entire walk around he assured me he was going to take of me and he definitely came through in the end. It took 2 days but we were able to make the deal.
I went to 3 different dealerships prior to queens Auto Mall (major world being one of them, which was a HORRIBLE experience). Upon arrival, I met with Ray and explained to him the type of vehicle I was looking for and the amount I was able to spend. He exceeded my expectations and provided me with amazing customer service, stayed within my budget and was able to give me the perfect vehicle.
Salesman Ray went above and beyond to make sure we felt comfortable doing business with his establishment. We told him from the beginning we were sketchy about his dealership and fees and he made sure he went the extra mile to break everything down to where everything was so transparent we could not wait to drive our baby home! Thank you so much
Definitely work with Ray as he goes above and beyond to make sure he addresses all your needs in a vehicle. I would recommend all my family and friends to see him. The inventory itself if spectacular and it???s really hard not to drive out with something that same day. Thanks!
Going to the dealership is typically a forlorn experience for many. There’s already so much pressure we put on ourselves as buyers to get the best bargain and not get sold on a car by a slick talking salesman. You won’t find that here at Imperial Auto Mall. I had such a great time working with Edwin and Julia to help me find my perfect car and my every need was met. They explained the process so very clearly and at no point made me feel like they were trying to take advantage of me being a first time buyer. If any of you decide to go to Imperial Auto Mall make sure you ask for Edwin he is well informed on all the vehicles in inventory and is patient and can help you walk away with the best possible purchase. I will be recommending him and Imperial auto to any of my friends and family interested in a car.
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