I was very pleased with their non-aggressive sales approach. There is nothing worse than pushing sales people. All of them were very pleasant and worked well to get my son into the car he wanted. The car is in excellent condition, they even provided the carfax with all maintenance records back to the original purchase. Overall very pleased with our experience with not only the sales staff but also the general manager and owner. Would definitely recommend them to friends and loved ones.
I purchased a beautiful 2012 BMW 528i from Iconic Auto yesterday. This is a small dealer but I was impressed with the quality of their cars and the attentiveness of their staff. You can tell that the vehicles they choose are carefully selected using a high standard. The owner, Hayden Horton, was warm and helpful and best of all he was not off-putting like many car salesman types. I worked on my deal with Tyler and he was great in every way... friendly, helpful, and he listened to my needs to help me feel comfortable in the deal-making process. Overall, I will contact Iconic Auto first anytime I am in the market for a great value, high quality, used vehicle. Thanks Guys! You made the auto purchase process fun again. Five Stars!!!!!
I worked dirctly with Brian and he was very professional and willing to work with me to come to an agreeable price for a great pre-owned car. Brian was available at any time during the negotiation process and when it came time to pick up the car, it DID NOT disappoint!
I purchased my Chevy Z-71 pickup here 9 months ago and it’s my favorite vehicle I’ve ever owned!!! This truck was in great condition and they gave me a tremendous deal on it! Very fair and honest! I just bought my girlfriend here to buy a car and had another great experience!!!!
I will always be a customer here!
I saw a used car online and called and spoke to a nice gentleman by the name of Mark Slattery. He was so helpful with all my questions I asked and I went down that night and purchased the car and he was so very friendly and helpful just like on the phone. He also has followed up after the sale to see if everything was ok. Definitely would purchase another car from him.
Everything was great service wise and only reason giving it a four is because they only have one shuttle guy going and the wait can get excessive. So if your taking a shuttle plan to wait a while during busy times. I would recommend hiring a 2nd shuttle driver so the one doesnt drive all over town causing delays.
I purchased a used Toyota 4x4 vehicle without test driving on the freeway. After the purchase I had to drive approx. 100 miles on the freeway to get home. The steering shook a lot and the vehicle drifted to the right. The next day I called Acura and explained the problem. They were more than happy to have me return the vehicle so they could repair it. While they were making repairs I walked across the street to the Toyota dealership and found exactly what I was looking for. I asked Acura if I could cancel the contract so I could purchase the other vehicle and they were very cooperative in doing so.
Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!
Alex and Ting were fantastic throughout the buying process. Ting found the vehicle that I was looking for and offered a competitive price. Alex served us through the test drive and explanation of vehicle features. Zack was great in the finance and paperwork stage. I give them all a ten for their efforts.
nice low pressure staff. I have not made a purchase yet but this dealer is on my "good" list
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