You only have one time to make a great impression. I was really impressed with dealership! I would recommend Chauncey Kuykendall! He was very helpful and he will do what he can to ensure your visit is pleasant and not a waste of time. And more importantly you drive what you like and more importantly what you want!
George was very helpful in my decision to buy this car, but sometimes follow through with promises were lacking. Still after a week my trade has not been paid for and the car I bought is still being advertised. They assured me there is no problem but I never saw the completion of the sale go so slow. More communication would be nice.
We were very impressed with Byron’s laid back approach. Showing me the product I was looking for and trusting me to take the van for a test drive gave my husband an opportunity to see our future purchase. The process began on a Wednesday and we were official proud owners of a white Honda Odyssey by Saturday. We Love it.
Post sales has not been as smooth. We were promised replacement caps for the vehicle that have yet to be replaced. The caps are not required for the van to run but they are cosmetic and a deal is a deal. We did not haggle when discussing price. We asked for a cap to cover the back seat legs and a key fob. My husband paid $100 extra dollars to to get an extra fob made for the van. The owner paid the $100 back in cash and said he did not want to deal with it post issuesbarebyour problem and not the problem of the dealership even if it was part of the agreement before the car was purchased.
Overall, i would do business with this dealership again. I never felt pressured by Byron therefore I feel like the van was our decision to buy and not some high pressure shady dealers decision. Thanks Byron.
Friendly service in a low-pressure environment. The best part was that after we made our purchase, Jose still responded to a concern we had within minutes of our emailing him. Though the dealership had no requirement to do so, they made things right for us when we found a minor problem after purchase.
I purchased a used car from Grand Motorcars on 11/29/18 and I must admit it was a great experience. The entire staff was very friendly but I was to take time to single out Janice Curry. Janice was patient as she worked with me and provided answers to all of my questions/concerns. She certainly made my buying experience very pleasurable. I???m excited to drive away in my new used car. I???ll be back to purchase my next vehicle. Thank you!
Eddie was awesome!!! No pressure, he allowed me to take my time and really get a feel for what I liked. Which made my car buying experience less stressful. I love my new bmw!!!
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