My car was totaled in a car accident. Besides being shaken from the car accident, I was stressed and frustrated because I couldn???t find the car I wanted. Been to a few car dealers with no luck. But once I arrived at Bergen Car Company, I knew I was at the right place. The selection of cars were amazing. Used cars but looked and felt as new! The sales representative was most helpful, looking into my requirements, offering suggestions, and knowledgeable about all aspects of the vehicle in which I was interested. The entire process went very smooth. I met the owner Fares, who worked with my finical situation. The entire process was a great experience. I walked away with a beautiful black C300 2014! Love it.
This dealership is truly one of a kind. They treat their customers as if they were a member of their own family. They were a pleasure to deal with and they were a stand up team. Any time anyone I know needs car, I would HIGHLY recommend them. Their cars are exceptionally clean and in mint condition. They are honest, reliable and run a great dealership. Highly satisfied customer!
From the start Terrence Holmes was truly professional an accommodating. This is the second car we purchased from Wide World BMW in a 3 month span. Ricky in Finance did an outstanding job of keeping us informed of the process, and expediting the paper work. The car was a surprise gift for my sons 17th birthday on December 18th. Terrence offered to store the car for 2 weeks on the dealership property, which helped us out immensely.
This dealer have fresh stock they always take carefor the customer and they send the email or call if u have any question about the car whatever u purchased his main target is customer satisfaction. They are very good with customer like a friendly or family member. And they have beautiful staff. THANKS
First let me say that i normally don’t do this. My experience was so good that i had to. I first went to Great Neck for a different car and found out that it was already sold. No call no deposit from me so that’s completely understandable. Upon walking on the lot i came across my baby. There she was a nice yankee navy blue 2013 740 Li BMW with a caramel interior... I looked at the price and quickly thought i can’t afford this - or so i thought. Upon entering the building i was greeted by Mr Rick Rogers. He was very articulate and persuasive without being pushy. Straight off the back i could tell i was dealing with a seasoned veteran. So within our conversation he suggested that i take her for a spin and boooooy did i... Best test drive I’ve ever been on. All the amenities anyone can ask for. Luxury power performance and payment lol.. After my thrilling test ride it was time to sit down and talk to John the financial guru.
The first thing he said was i will get u where u need to be. That sounds great but what’s the catch.? There was none !!! Within hours i was driving my BMW off the lot and into my driveway.. My payments and insurance are within reason for my situation. Overall i had a GREAT car buying experience at Great Neck and i will DEFINITELY recommend them to all my friends... BTW this is a real person and story..!!!
Let me start with one word that Route 22 Honda are customer-centric dealership and they do their best to keep the process transparent, friendly and appreciative. The time I visited this dealership, I had almost gone through 3-4 others with considerable deals. I had pleasure working with "Jean Shim", who was absolutely amazing. I want to thank her for all her efforts she put into getting the perfect car I wanted. I never felt rushed, rather than always asked to satisfy myself before making the final decision. I must say this, She is a great asset to the company.
I would also like to thank Freddy Agosto for finalizing the deal price. Without him, it would have never done. Remila was also nice throughout the paperwork.
I will definitely be back for my future purchase from Jean. Thank You Route 22 Honda. You are a team of fantastic people.
I usually don't do reviews but I really had to give this place credit for hooking me up. My credit is very poor but my salesman, Jason, found a really great deal for me. He's very good at follow ups and making an appt whenever I need something. You can tell he really cares about his job and what he does. My BMW is in pristine condition with a clean title and low miles, I really couldn't believe it. This place is really great.
someone coming from Pittsburgh, i wanted to make sure all the cars were maintained extremely well from parts to stitching. This place was well worth the drive cause I got a maserati for an amazing price compared to any maserati i've seen in my area. make sure you ask for pablo, great salesman, great guy.
by Mariannak...returning customer from Hicksville, NY
August 2, 2017
From start to finish...Eric was professional, knowledgeable and so NOT your average car salesman (sorry guys). No game playing, no guessing. Did all he could to get me what I wanted and needed. It's no wonder I've been dealing with him and Robert Chevrolet for 14 years. Buying and or leasing can be stressful... but not here! A lot of inventory available, nice showroom and nice waiting area.
The entire experience exceeded my expectations at every level! The diagnosis and explanation were presented in a way that I understood exactly what was wrong with my car. Every single one of the staff members were professional, polite and respectful!
Last August I brought a 2015 Mercedes from this company, The sales person didn't Have any knowledge about the vehicle all the sales people left me in the office alone while they when to the back room very unprofessional.
I needed to trade in my Mercedes Benz car for a bigger vehicle that could fit my grandmother's wheel chair. JP helped me find a nice vehicle that drives very well. My grandmother really loves the vehicle both inside and outside. I'm also better able to assist my friends and family who are currently moving, because I have more than enough room for them and their belongings.
Thank you Jp. And thank you to everyone else at Prestige for all of your help as well. I love how everyone at Prestige Auto Group works as a team for the benefit of their customers! All the best!
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