Professional and friendly atmosphere. My salesperson, Jimmie Miller was top shelf, extremely accommodating and knowledgeable. Made the buying experience pleasurable. I would definitely recommend Steve Thomas BMW.
I was welcomed politely and the salesman very informed about the m4 coupe. We looked T several models and colors. I was not sure I wanted a bmw and left the dealership on friendly terms. They were not pushy. He gave me his card. I certainly had a positive impression and would recommend the dealership
Doug - the Sales Manager, was professional and worked really hard to get us exactly the car we wanted. He was not high pressure, and was honest in what he could provide us in terms of timing and cost. Jose (salesman) followed up and provided excellent after purchase guidance and explanation of the CRV features.
I recently purchased a 2009 Porsche Carrera S from Allen motors. I actually drove from Northern Ca. to purchase my car. I talked to Jim on the phone and let him know that I was interested and had been looking for several months and to be very up front, if there were any issues as I do not want to drive 7 hours for nothing . He assured me the car was perfect. After making the drive 7 hours I was a little concerned that they knew I had just driven all that way so they would not be willing to negotiate or feel they needed to give me good service. I was happily wrong as they answered all my questions tossed me the keys and said take it out and give it a good test drive. That doesn't really happen very often with a $100K car. Finishing up the deal they did negotiate on the price and made the buying experience a piece of cake. Once I returned home I took my Porsche into the dealer and had them check everything out and they came back with " it's flawless, Perfect shape" . Jim was right, it is perfect. I would go there again with out a doubt. Thanks Jim!
Second time working with David Aviles. This time leased an x5. David was amazing in terms of being flexible - he was able to source the car we wanted from another dealer and have it shipped to our house! And the pricing we got was amazing. If you know what you want and you are ready to move - David will make it happen. Very transparent sales process, no pressure, and way more efficient use of your time than getting cornered at a normal dealership. Last time I did Euro delivery and David did a great job with that too.
Honda of Oxnard is the best to go to for your car service. Everyone greets with a smile and is very attentive with your needs for your car in order to fix the problem with your car of any. Velazquez gave me different options and explained everything thoroughly about each packet. The best part though was getting my service done very quickly.
Unreal! Bob Smith BMW in Calabasas led by Wayne Lewis, Katherine and Tim Smith elevation customer service to an new level. A fun, personal experience that netted a beautiful BMW vehicle.
Every member of their team from Amir in finance to Justin in technology patiently raised the excitement of a new car purchase to an extraordinarily high level. They surpass Concierge service for sure!
We are now lifelong customers
World class service ! This is an example for all other BMW dealers should be follow. Everyone was very friendly and courteous. Especially Chris Smith, he is very helpful and patient with me. Thank you, I would recommend everyone to come to Rusnak BMW (Thousand Oaks).
Car serviced promptly last Saturday. However, I was not informed that service could not be done on computer update on Saturday. need to come back. Also could not fix my entertainment center to add Pandora. Requires second trip. Perhaps when making appts on Saturday have receptionist advise customers that it is LIMITED service on Saturdays. Thank you,.
I recently bought a 7 series from Bob Smith BMW & I am very pleased with the entire transaction. Wayne Lewis went out of his way to ensure all our questions and concerns were addressed. If you are in Southern CA and are looking at a new or used BMW, I would get in touch with Wayne Lewis.
Mickey was our sales person and he was wonderful from the first time we met until the deal was completed. Great new car for my wife at a price I like. Mickey is the guy to go to if you are thinking about buying a new car. Thank you again Mickey for a great deal and a fast one as well.
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