Overdue review, but I purchased a used vehicle late in 2017 and I had a pleasant and very positive experience throughout the purchase process and for my first follow up visit. Specifically, during the preliminary stages, I dealt with a sales rep and the owner directly. The entire staff were very professional, timely, and accommodating to my busy schedule. When I returned a few weeks later with a maintenance issue and questions, I dealt with the Service Department and they were awesome as well. I'm glad to return to the BMW family!
The F30 3 Series is King
by Davy_D916 from Sacramento, CA
January 27, 2019
After owning the last generation E90 class 3 series for six years, I thought I was ready to move on to another brand and I didn't think I wanted another 3 Series. After driving the Audi A4 and the current generation 3 Series, I decided I stick with BMW. One year later and I'm certain I made the right choice. The F30 328i resolves many of the concerns I had with the E90. It's much quicker, it get's great fuel economy, I enjoy all the new technology and the heads-up display.
I get an average of 24 MPG and I have a lead foot. I'm normally not a huge fan of electronic steering but I'm okay with it on this BMW. In fact, it's much more enjoyable because it actually feels like I have power steering (the E90 was questionable at best).
I have the M Sport package and would recommend that you purchase your 3 Series with this package at a minimum because of the suspension and styling improvements. Especially used, the price difference between an M Sport and non-M Sport is minimal but you get so much for your money.
I also highly recommend removing the run flats ASAP and installing normal tires. This made the car drive so much more smoothly and provided improvements in cornering, braking and accelerating. Keep a can of "Fix-A-Flat" or get AAA/Other Roadside Assistance. You will not regret removing the run flats.
After adding 30,000 miles to an already used BMW, I believe the F30 class may be more reliable than the E90 class 3 series. The car is past 50,000 miles now and I couldn't be happier with the reliability and all aspects of the car.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
BMW 328i X-drive
by BMW328ix from Charlotte, NC
January 21, 2019
I bought this car used. So far I love it, it’s very comfortable, handles well on wet roads, and the interior and controls are very intuitive. It also has a surprising amount of power and acceleration, even without putting it in sport mode.
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
BMW freakin ROCKS!!
by MikeCop from OLD BRIDGE , NJ
January 12, 2019
Just love this car! Great ride! Love the leather heated seats and the moon roof. Oh and the heated steering wheel!! Navigation and run flat tires too!
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
I love it.
by BlackManWorking from Cheltenham, PA
January 7, 2019
The 328i is an excellent all around vehicle. From the exterior to the interior there isn't one feature of this car that will disappoint. This car handles like a fine tuned machine. BMW's are for road enthusiasts and I recommend this car.
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