Very pleased with the sale and the level of service
by tonifromjersey from DealerRater.com
December 3, 2018
I bought a 2015 Audi A3 Convertible from Rich at eimports4less and I'm very happy. It was such a simple process and was all over in a few days. I sent an email through the website that I was interested in the car one night and sent the email to see if the car was still available and Rich called me the next day. After we spoke, we suggested that I complete financing form with a deposit. Afterwards, I was approved and could pick up the car in two days. You can't beat that...... The pick up also went smoothly and Rich was very accommodating and thorough. I felt the exchange was honest and didn't feel like I had somehow in the end, been cheated. I would recommend Rich to others in a heart beat!!
I never imagined having such a good car buying experience but after dealing with Adam and the staff, it was clear why they have been around so long. I got exactly what I wanted and no fuss. This is the real deal dealership.
Smooth buying experience, they have a large selection of vehicles for every budget. Max was my salesperson and there was no pressure involved. He showed the car and answered all my questions. I walked out with a brightly detailed low mileage 2014 Yetta for my daughter. Couldn't have been any smoother.
Had a great experience with the entire team. Cars were represented exactly how they are on the lot and they made the buying experience very easy -- no pressure -- felt like I was buying this car from a friend. Would definitely recommend this dealership and would have no reservations about going back.
The process was smooth and relaxed. Agata was truly exceptional. She was attentive, insightful, honest, and helped me obtain the exact vehicle I wanted. It is truly a feeling of euphoria every time I look at or climb in my magnificent X6! For that, I have Agata to thank! I recommend that anyone looking for a vehicle seek out her expertise. I beyond appreciate the clarity, acumen, and profound wisdom of Noah in finance! Thanks to John C. for all the effort in finding my dream machine. This was truly the finest transaction in auto I have had and sincerely thank the entire team!
Hez did a great job helping us select the right car
by SkipperJimmy from DealerRater.com
December 1, 2018
Hez spent a great deal of time assisting my wife and I choose the correct car and options. He was extremely knowledgeable and helpful. Prior to talking to Hez we were hesitant to buy because we did not know enough to make an informed purchase. Now we are very happy with our new vehicle.
Will look here first the next time I need to buy a car. Actually enjoyed the experience. Good deal of just the car I wanted. Rami took care of everything. Friendly, attentive, accommodating, efficient...normally the car buying experience is long and uncomfortable...not with Rami. Defiantly recommend.
I called on a Thursday and spoke to Jay. He was very friendly and upfront! As many car salesmans appear to be pushy on the phone to make a sale,Jay was not! I ABSOLUTELY enjoyed talking to him. He had a great deal of knowledge on the vehicle and by the end of the night I had made the decision to drive down 5.5 hrs to go pick up my vehicle. I was greeted by the owner and signed papers with Greg. What a group of wonderful men. Very professional, dealership clean and my vehicle was all ready to go! Not only did the ride home go smooth, Greg actually followed up with a phone call to ensure I made it home safe and had no problems. Unlike an experience I have had in the past with another NJ dealership...High Quality Imports was truly worth the drive and I will definitely come back and recommend this dealership to friends! Thanks guys Western NY Loves YOU!!!!!
Search engine was easy and mostly accurate. Some details about the vehicle were off, for example, the listing stated the vehicle had gps and memory seats. The vehicle actually does not have either. Also, the vehicle has a spoiler moonroof and not a full functioning moonroof. Despite those missed details, thanks to Cars.com, I was still able to make a good vehicle purchase.
I called at 7:30 Am and told advisor that I wanted our car to go to their service bypassing a closer one as I trusted them more. They were prompt, gave great service and were more on point than I think another one might have been
The service department was very responsive, courteous, and helpful. I didn't have an appointment but needed to have my windshield wipers replaced before leaving for a 5 hour road trip. I was told to just come in and they'd help me out. And they did just that!! Thank you!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I bought a car in July from Bill, didn???t have the best credit, ended up leaving in a nice 2016 Elantra. A week ago I totaled that car so I knew 100% that I was going back to Bill! Today I am leaving in a beautiful 2016 Buick Verano! I couldn???t be happier with the experience and the car! Thanks again bill!! 10/10 recommendation
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