Great service always.... Wonderful help and prompt....
A reliable car for a young professional
by Greg from Bowie, MD
January 13, 2019
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
They provided excellent customer service and helped me get out of a bind on many levels.
I love it.
by BlackManWorking from Cheltenham, PA
January 7, 2019
The 328i is an excellent all around vehicle. From the exterior to the interior there isn't one feature of this car that will disappoint. This car handles like a fine tuned machine. BMW's are for road enthusiasts and I recommend this car.
My experience was very friendly and comfortable. No pushy salesman, we talked like buddies would talk. Got a great deal on a great car and I would recommend everyone to look there when purchasing a vehicle if they have what you're looking for.. Great job people..
by L.Y. Fan from East Lansing, MI
November 27, 2018
My first BMW. Fast, comfortable, roomy, and excellent fuel economy. I commute daily, and and impressed by the over 30 mpg mileage. Seat warmers, steering wheel warmer and awd make it a great winter car. Great car made from high quality materials, very dependable and efficient. Great handing is a no brainer its a BMW ?
Went in for scheduled service, brakes were indicated to replace by on car monitoring systems. Melissa kindly told me that the key reader in dealership didn’t bring up the brakes, but she would check. After all said and done, no brakes were done, just brake fluid...and another service light saying to bring my car in for brakes in 2000 miles. So I have to burn another day off, time, money, etc, because Melissa and BMW Henderson wouldn’t replace brake pads. By the way, these are all services covered under my maintenance contract, so it appears that they are not only gaming me, but using the system to their benefit, instead of mine...I’m pretty sure that’s the epitome of poor customer service. I gave the effort 3 stars...
Reggie is the best seller
He been taken care for me every time I came to buy a car
I bought 2 car from here by him
2015 BMW 328i
by Paul from Tacoma, WA
November 26, 2018
The car has met all my needs. I get the best gas milage in ECO Mode of any car I have owned in the past 10 years. In performance Mode the car performs as a BMW should, it is fast off the line and corners smooth as silk. This is my second BMW and I can't imagine driving anything else!
Great to deal with, no pressure, no hassels, everyone there is very friendly and does what it takes to get the deal done that works for both parties, if your looking to buy, stop in and see james and tony, you'll be glad you did!!
Omen of the best car I have ever owned.
by Nei A. from OK
January 6, 2019
This car is excellent in performance and it’s a luxurious car that meets all my needs.
I love it and enjoyed driving it.
One of my favorite things in this car is it’s 4 cylinder motor that when driving in turbo mode, it is fast as you can think.
Great service. Leon did a fantastic job scheduling, providing a loaner, and facilitating the service the car need within same day. Highly recommend it.
Certified preowned, 3 years down the road
by Lessona learned from San Luis Obispo
November 14, 2018
Having previously owned a BMW Z4, I knew repairs and maintenance are very expensive so I purchased a maintenance warranty at the time of purchasing my pre-owned BMW 328i. Little did I know that the brakes on the BMW 328i 2013 edition would last to 90k. Can you believe it? I can't, but that's what COAST BMW OF SAN LUIS OBISPO is telling me as my maintanence package was about to expire and I asked for (and was promised by the forder finance manager ). Oh, and that they only require oil change every 15,000 miles.....again what my on board computer tells the "service writer". Not much value to a $2600 maintanence package. I got 2 oil changes and 2 sets of wiper blades during the 3 years of the warranty period. I like the car, but dislike the "service" after the financing was done.
I don't know anyone who enjoys the thought of having to take your car in for service - even if it's a routine oil change. What a difference a dealer can make! Tracy T was my service professional and she was friendly, thorough, and understanding. Great efficient service with a smile!
Fantastic car and value
by Fantastic car from Westlake Village, CA
October 29, 2018
I love this car and am sad to sell it but I can’t drive anymore without hand controls. Whoever buys this car will love it and is lucky! Includes additional warranties valued at $4500 until 2021
I live in K.C. area, found infiniti at Las Vegas Carmax! Carlo's went above and beyond to try and help me!! Still have not found car yet, but if I find one at Carmax Las Vegas, I will certainly ask for Carlo's!!!
Became disappointed when I learned the vehicles sold here are often sold with branded titles. The dealership was up front with this information but nevertheless I would never purchase a reclaimed, branded title vehicle.
One of the easiest and most pleasant car purchases that I have made in a long time and I have bought and leased a lot of cars over the years. Kevin Krisher, Internet Sales Manager was fantastic to work with. Leased a New 2017 Nissan Rogue and the price was as advertised, no pressure up selling options, etc. Was torn between Black or White and Kevin brought both Models up front for me to see so I can decide which one I wanted. I highly recommend Kevin and Planet Nissan
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