I had a successful buying experience at Dorschels. I purchased a 2011 Toyota Prius with the fine help of Ivan Turnbull.
In the future I will look to Dorschels for more auto needs.
A reliable car for a young professional
by Greg from Bowie, MD
January 13, 2019
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
I have dealt with Rick Gross for my last 4 cars. He. Makes sure make an Informed decision o n the car I purchase. He always makes sure I know know all the ins and outs of the vehicle and fixes all the settings and connects my devices.. He always is available for any questions..I feel free to stop in for help. I WILL be back to Rick in 3 years when my lease is up.
Omen of the best car I have ever owned.
by Nei A. from OK
January 6, 2019
This car is excellent in performance and it’s a luxurious car that meets all my needs.
I love it and enjoyed driving it.
One of my favorite things in this car is it’s 4 cylinder motor that when driving in turbo mode, it is fast as you can think.
I recently went into West Herr to check out prices and information on possibly purchasing my leased 2016 228 convertible. I had no intention of purchasing a car that day. I was checking out the various possibilities for what I might do after my lease ran out. I had even entertained the possibility of buying a lesser brand off lease vehicle for my use which is not much as I am nearing 84 and drive about 4k miles a year.
Kyle Walsh offered to assist me and did so beautifully. He answered every question and gave me several possibilities of what I could do about just turning the car back in and buying something else or purchasing my current car and what that would take, interest-rates and all of that. He
was very thorough about making sure that I understood which I appreciate . It wasn’t till we had been working together for approximately an hour that he asked if I had thought about leasing a new BMW and I told him I didn’t think I could afford it. He said well let’s check it out and he began to go through the roster of vehicles that were available on the lot. As it happened he came upon a 2018 X2 and showed me how leasing that car was actually the best possibility for me. And I agreed. We arrived at a cost That appealed to me and we made the deal. They actually prepared the car that afternoon so that I had the car the same day. I bought the car actually without having even driven it, so unlike me.
I appreciated Kyle’s easy attitude and his respecting that I didn’t need or want to be pushed. He and Resident Genius Mitch help unload my old car into the new car and I was off. I think I will be very happy athough I’ve only driven the car one day as I live in New York City but leave my car in Rochester at my daughter’s. I’ve had enough of getting my car trashed in the Big Apple. Oh well…… Russell
by L.Y. Fan from East Lansing, MI
November 27, 2018
My first BMW. Fast, comfortable, roomy, and excellent fuel economy. I commute daily, and and impressed by the over 30 mpg mileage. Seat warmers, steering wheel warmer and awd make it a great winter car. Great car made from high quality materials, very dependable and efficient. Great handing is a no brainer its a BMW ?
We are a bmw family.. ..we were just looking to buy a new one and when we got to the dealership we were great so kindly and they answered all our questions we would highly recommend then
2015 BMW 328i
by Paul from Tacoma, WA
November 26, 2018
The car has met all my needs. I get the best gas milage in ECO Mode of any car I have owned in the past 10 years. In performance Mode the car performs as a BMW should, it is fast off the line and corners smooth as silk. This is my second BMW and I can't imagine driving anything else!
I found a car which I was very much interested in and was ready and prepared to buy. But the salesman went to talk to his supervisor and came back with a ridiculous offer for my vehicle. I was offended and turned off. I left, went to another dealership, was offered 2000 dollars more for my vehicle and bought one the following day.
Looking forward to owning such a wonder car.
by csapienza from Pembroke Pines, FL
November 25, 2018
I think this car is absolutely beautiful and in excellent condition. At the moment, I couldn’t be happier with my decision to purchase this car.
Scott Spear and Mitch (Genius) are both excellent. This is my second vehicle from BMW of Rochester. Cars are trouble free and fun to drive.
Certified preowned, 3 years down the road
by Lessona learned from San Luis Obispo
November 14, 2018
Having previously owned a BMW Z4, I knew repairs and maintenance are very expensive so I purchased a maintenance warranty at the time of purchasing my pre-owned BMW 328i. Little did I know that the brakes on the BMW 328i 2013 edition would last to 90k. Can you believe it? I can't, but that's what COAST BMW OF SAN LUIS OBISPO is telling me as my maintanence package was about to expire and I asked for (and was promised by the forder finance manager ). Oh, and that they only require oil change every 15,000 miles.....again what my on board computer tells the "service writer". Not much value to a $2600 maintanence package. I got 2 oil changes and 2 sets of wiper blades during the 3 years of the warranty period. I like the car, but dislike the "service" after the financing was done.
My husband and I had a very good experience with this dealership and our salesman, Scott Spear. They were very attentive and helpful in our selection of a 428xi hard top convertible. Highly recommend this dealership! We love our new wheels.
by JuliosHairHut from McMinnville, OR
November 8, 2018
This car is a fun and very responsive car! I would recommend this to any one who is interested in a car that gives the driver a thrill!
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
I love it.
by BlackManWorking from Cheltenham, PA
January 7, 2019
The 328i is an excellent all around vehicle. From the exterior to the interior there isn't one feature of this car that will disappoint. This car handles like a fine tuned machine. BMW's are for road enthusiasts and I recommend this car.
Very comfortable car buying process. More auto sales staff should adopt their no pressure approach to selling cars. They let the cars sell themselves. Marlon was great. He promptly returned calls with informed answers and helped secure competitive financing rates.
He also had no problem assisting with having the car transported for a third-party inspection. I would not hesitate recommending them.
Marlon was fantastic to work with! He made the process of purchasing a pre-owned vehicle quick and painless. He gave me a great price for my trade, and he maintained clear and consistent communication throughout the sale. Thank you!!
Sutherland and Marlon, their sales rep, are a class act. We were responded to quickly, properly, and respectfully. All phone calls were returned in a timely manner. All paperwork was ready when we arrived to pick up the vehicle. The car was ready as promised. I have not had such a smooth experience purchasing a vehicle EVER. The last thing they said was, "Call us if you need anything!"
Great job. We will be recommending others.
This is our second time leasing a Acura RDX. We love the RDX, and the Acura dealership is awesome. I just picked up the 2019 RDX at the end of October. I already know the service department is great, as we used it for oil changes on the last Acura we leased from this dealership.
We love Christopher Wood, and I hope he does not mind me contacting him with minor questions about my very technical RDX.. He is great to work with. I like being able to go back to the same person I have worked with in the past.
All is good
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