Kenny was my salesperson and he worked quickly with me to get me into a car after I had a bad car accident. I had a great experience the first time I bought there and so it was natural to see what they had this time; and it was my dream car. I went up on a Monday and drove off on a Thursday. This is a very honest dealership with professional salespeople and managers. They stand by their vehicles and their prices are extremely competitive.
Steve Kozar was our sales person. No pressure . Got answers to all our questions quickly. We found a great car at a fair price . Steve is very personable and accommodating. When we picked up the car we were in and out in 30 minutes and the car was fully detailed and they had addressed any issues we raised during our test drive and inspection to our satisfaction. Overall a very pleasant car buying experience. I’d recommend you see Steve if you are looking for a quality ride.
Eric DuVerger was excellent and was timely and accommodating with my car and arranged for rental car for me. They provided transportation to and from my office and made the service appointment seamless.
Had a great experience with the staff. The salesman, Peter, didn???t hassle me into anything I didn???t want. Lou was very helpful and down to earth. I was free to test drive the car for a good distance under supervision and the best part are the prices. The higher end models here cost less then lower end models elsewhere.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
It was our first experience bought the car out of NY state. The process was smooth, the price was fair with great customer service and finance. We found many cars to choose in our first visit and down to Nissan Rogue 2018. Special thanks for Gerald Sales person who so patience and genuine showed us the best deal and kept us update till we finalize everything. It was awesome!! And we were pleased that Eddie, the finance manager able found us a best rate for our car loan. And thanks to Janet who did all final paperwork fast and through. We will recommend this dealership with no doubt. We wish our new car will last for years and we will have a great rides thru the years!
BMW Bridgeport???s presentation of 3 series new BMW???s was very friendly and profession. From my salesman Volkan to my test driver Anthony to Charles who drove me home and back and Glen who instructed me on my new 320 everything was done to precision. I was totally impressed by everyone and I suggest they all get a raise.
I was driving and the oil light came up on my car. I pulled over and seen that the car was dipping oil. I called BMW and they was able to take me on the spot and give me a loaner car so I can continue my day. They keep me updated and was to fix everything in one day. And my service guy was great.
Everything about our experience was on point. From the online customer service to our sales person Kelly, to the manger and financing dept. everyone was very friendly, Kelly was very responsive and took care of everything before we arrived to pick up the car. The man who showed me how to set up everything in the car was so nice and knowledgeable! Highly recommend this dealership.
Good Evening Possible Bridgeport BMW Customer, Approximately 3 weeks ago I purchased a 2016 X3, I had visited the dealership a few times prior to my purchase and at no time did I feel a sense of pressure or coercion. Also, during these visits I had shared both my phone number and email and at no time did I receive any excessive calls or messages, frankly they very respectful and reserved in regards to their frequency of communications. I dealt mostly with Ramon Felix who was a gentleman at all times. Following the sale I was paired with Bridgeport???s ???genius??? Glen Ramsteck, he is very much a genius in regards to operating every single thing on all cars BMW and I assure you he too was a gentleman. While I admit buying a car for me can still be a bit nerve racking, at the end of the transaction I did not experience buyer???s remorse, I am genuinely enjoying my ???new??? car!
I had really bad experiences with your service department. But your customer service and sales department (Volkan GOK) was really helpful about everything. I bought my second car from bmw because of Volkan. He???s really helpful guy
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