This is my second time of having the pleasure of dealing with Manjula. She's knowledgeable, helpful, and sincere. We needed an upgrade for our 17-year-old son, she treated him with such respect, he will be a lifelong customer of Bridgewater BMW. Thank You Manjula, it is truly appreciated!
Both Manjula Biju and the GM, Mike Yates were extremely helpful in getting me the vehicle I was looking for. They worked hard to stay within my budget and the end result was great. Vehicle Specialist, John Palombo took ample time to go over all of the new vehicle functions. Overall, I would highly recommend Bridgewater BMW - the staff is great, it's a family environment and they treat you like a person, not just another number on their sales quota. This is the second vehicle I've leased from them and the quality of service has remained consistent.
The process was smooth and relaxed. Agata was truly exceptional. She was attentive, insightful, honest, and helped me obtain the exact vehicle I wanted. It is truly a feeling of euphoria every time I look at or climb in my magnificent X6! For that, I have Agata to thank! I recommend that anyone looking for a vehicle seek out her expertise. I beyond appreciate the clarity, acumen, and profound wisdom of Noah in finance! Thanks to John C. for all the effort in finding my dream machine. This was truly the finest transaction in auto I have had and sincerely thank the entire team!
Hez did a great job helping us select the right car
by SkipperJimmy from DealerRater.com
December 1, 2018
Hez spent a great deal of time assisting my wife and I choose the correct car and options. He was extremely knowledgeable and helpful. Prior to talking to Hez we were hesitant to buy because we did not know enough to make an informed purchase. Now we are very happy with our new vehicle.
Bobby made our car buying experience a breeze. From the very first conversation to the time we closed the deal he was very transparent and willing to work with us. We live in CT and discussed our needs by phone and when we arrived, he had already lined up all the paperwork and things were just as we had discussed and agreed to. Howie was equally friendly and professional as we signed all the paperwork. We could not have asked for more! Thank you Bobby and Howie.
I brought my 3 Series in to have the air bag replaced and while it was there had the oil changed and the radio repaired (it did not turn off). From the minute I drove in the staff could not have been more helpful. Service Advisor Gina Todisco was a pleasure to work with. While I was waiting, she reported back to tell me how the service was progressing. The technician E. Ibanez, immediately identified the problem with the radio and knew how to repair it. The repair took quite some time since Mr Ibanez would not reinstall the radio until he was sure the epoxy was thoroughly dry. Gina apologized for the time it was taking and even offered to drive me home. Attentiveness such as this is more than I ever expected. I was provided with a list of things which will need to be looked at, but they did not try to convince me that everything needed to be repaired immediately. They know how to treat customers and how to develop long term relationships.
The dealership was Efficient and a pleasure to deal with
by Marvin1 from DealerRater.com
December 3, 2018
I walked into the dealership after buying seven BMW previously.. I told Chris Fash the options I wanted In my 320 BMW and the colors I preferred..He did not have it at the dealership but Located it at another dealership with in 24 hours.We negotiated the price in 15 minutes and I picked up the car a week later. I packed up the car and was out of the dealership within the hour. This made buying process very streamlined and efficient. My time is very important to me, and they respect others.
I just recently purchased a X3 and couldn???t be happier with purchase and experience, especially with being a new customer to BMW. Maria, thank you for everything and of course to my salesman, Kyle Gries for taking the time to make everything run smoothly and being so attentive. He was so personable, and could answer any question I asked. Even after, he took the time to make sure I was happy with my purschase, and I know if I still had any questions, he would still answer. Thank you for all that you did, and I would always refer him to anyone I talk to!
Nicholas was absolutely phenomenal as my sales associate. He was extremely professional,polite, knowledgeable about the vehicles, honest. I can't say enough about how well I was treated and how comfortable I felt. I did not feel pressured into buying anything at any time. I never felt like I was in a cat dealership for the first time in my life. He always treated me with respect and was straight forward with me. He is a credit to your dealership. Russell was just as good and worked hard to get me a good finance rate and made it easy to purchase my vehicle..
Absolute awesome experience. My salesman Chris Weaver was extremely knowledgeable and not pushy at all. I did financing through BMW and Patrick was wonderful. Everyone was super nice and helpful. Not to mention they had the best pricing around.
This is the best BMW service shop around. Mr. Bob Smith is very knowledgeable and helpful. My car is always running as new thanks to the service that they provide. Great job to the Paul Miller service department.
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