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Vroom - Get It Delivered Nationwide, Contact-Free Review
Great experience!
by jwerth from DealerRater.com
December 3, 2018
3.6 (3888 reviews)
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
2016 BMW 328 i xDrive Review
Best car I’ve ever owned!
by J Harrell from Baton Rouge La
April 18, 2019
5
This car is the only car I’ve owned that performs up to par handling the road like a glove, very smooth ride and outstanding performance engine. All the features this car delivers makes it easy to personalize for all your needs.
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Online Car Buying from Vroom
by chevygurl from DealerRater.com
December 3, 2018
3.6 (3888 reviews)
Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!
2016 BMW 328 i xDrive Review
Good deal on my bmw
by Jose martinez from Salinas
March 2, 2019
5
It’s good car nice drive fun drive and good on gas i love it smoth in drive it’s has everything i get i good deal
Steve Cantrell took very good care of us. Our car broke down in Colorado Springs and we rented a car to get to Denver. Our car, a Chevy Tahoe with over 293,000 miles required a tow. We got a rental car to get to Denver for some appointments. We had no plans to get a new car. I went to Short Line as we had previously looked at Enclave's on the internet because of the mileage on our vehicle. I went to Short Line and Steve explained the difference between the Traverse, the Acadia and the Enclave. I did a test drive and really like the Enclave. I went to meet my wife with the rental car and then came back to look at Enclave's. Steve explained the difference in the models and then allowed us to go out and look at the various models and colors. Again we were not prepared to purchase a car but he worked with us to get our insurance cards, even though our vehicle was in Colorado Springs and assisted us in applying for financing. My wife's dad was a GM employee but we had no authorization code as we had not anticipated buying a new car. He worked with us to get all of the paperwork completed to buy the car and obtain the financing and explained we could get the authorization code later. He was very patient and understanding and did not pressure us at all to purchase a vehicle. I would highly recommend him to deal with any of our friends. without him we would likely not have a new car that we love.
2016 BMW 328 i xDrive SULEV Review
Purchased Used
by Rayge813 from TAMPA
January 29, 2019
5
The car was priced great and an awesome value for the type of vehicle. Very happy with the performance and drive. A lot of fun to drive and very comfortable.
With today's technology,we as an independant collision repair shop,the challanges are increasing and having wholesale bussinesss with your BMW and Mercedes for well over 12 years have been wonderful to say the least.several times now,I've hauled customers of our's vehicles to you after we repaired all the collisin work and service dept.always takes excellent care of me.And knowing my driving situation(150+miles ea.way)All diognostic's and reprogramming are complete while I wait it out. Couldn't ask for anything better.And your parts dept's are outstanding(Dave in BMW)and Chris in Mercedes)and the rest of the parts dept do an excellent job for us!!!And hopefully the next time I come down,the new place will be done.Looks amazing....Thank You All,....
2016 BMW 328 i xDrive SULEV Review
Best smooth ride
by The car Guy from Pinehurst, NC
January 25, 2019
5
Great color with lots of bells . Has a back up camera and security system so worries are less. The ride is smooth and hugs the road
After visiting several dealerships n unhappy I wasn't expecting the service I got at Springs Automotive Group... I worked with Monte and Dave they were awesome,very helpful and informative.They got me a car that I loved & fit my budget. They were quick to respond anytime I called to follow up about finding a/the car without being pushy or rushing me to make a decision. They made sure I was comfortable and happy with my choice. I must say I'm very happy with the service I received and the car I purchased. I highly recommend Springs Automotive Group company and staff! Great job Dave and Monte!!!👍👍👍👍👍😀
2016 BMW 328 i Review
Beautiful car inside and out!!
by Lori I from Cranston, RI
January 6, 2019
5
This car meets all of my needs. Not only a beautiful looking car. Love the way it handles. My first BMW and I know it won’t be my last. Great purchased I made.
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Easy Peasey No-Haggle Experience!
by RJV4EVER from DealerRater.com
December 3, 2018
3.6 (3888 reviews)
Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!
2015 BMW 328 i Review
Best handling car I ever owned
by FrankieLee from Harlingen, TX
May 4, 2019
5
Car is extremely well built. Engineering excellence and build quality are evident throughout the vehicle. Surprisingly quiet at highway speed. Most impressive is the handling and responsiveness. It goes where it’s pointed. I’d recommend this car to anyone in need of a reliable, comfy, nicely appointed and good looking compact sedan at one heck of a price. Car actually has more space than appears. Got to drive one. Definitely a Value for the $.
When my trick wouldn't start they quickly found the issue and had a corrective action. The then found a coolant leak and a weak vacuum pump. They got the leak under warranty and worked with me on the vacuum pump. The truck is running great and stopping much better. I did not feel as if they were just looking for work that really did not need to be completed just to get more money.
2014 BMW 328 i xDrive Review
Fun Sport Sedan
May 7, 2019
5
This car met all my wants in a car, AWD, fun to drive, performance, great gas mileage and great looking. Took awhile to find the right one and deal, but worth it.
Outstanding service. I was scheduled for a sound system upgrade. The job began on time. However, it was a bigger wiring job than anticipated. My service writer was outstanding. He provided me with a loaner car at no cost to me. The job was completed by late afternoon. I was very pleased with the installation. It all worked perfectly. I will definitely be back when it's time for a new Jeep. Probably in 2020.
2014 BMW 328 i xDrive Review
Fine drivers car with excellent handling
by Jas from San Francisco
April 13, 2019
5
Comfortable, quick and reliable. Four people travel nicely. Suspension is firm, mileage is just OK at 22/30. Great brakes and had very few problems in 50,000 miles. Dealer very expensive after warranty expires.
I flew in from Minnesota and Leon met me at the airport to take me to the dealership. The car was everything he said it was! We completed the transaction and I was on my way home! Leon is great to work with!
-Randy A.
2014 BMW 328 i xDrive Review
Most Efficient Car I’ve Owned
by Oakville Odyssey from Ontario Canada
March 7, 2019
5
Fuel efficient, great acceleration, well designed, tight steering. Wish it had a rear view camera or alarm for backing up. Otherwise it’s an exceptional car bought at Budd’s BMW in Oakville.
I couldn't be happier with the car I bought and the overall experience. First of all unless it means alot to you to be in a fancy dealership (keep in mind that you are paying for all of that glitz with hidden fees ) and to have a brand new vehicle (let someone else pay the depreciation) this is the place to get a low mileage, sporty, sharp car with no hidden fees. I wanted a mid size SUV and test drove 9 different cars at 4 dealerships and every time we got down to the numbers I couldn't get out of any dealership without being in the $20,000 to $24,000 range after taxes, delivery/handling fees and added on BS. One Nissan dealer added $1,900 to the price of the car with a "convenience package" that included a clear bra, tinted window and floor mats. Who is that convenient for? The sharpest Ride has the lowest delivery and handling fee I've seen and beyond taxes which we can't avoid paying there really were no other unnecessary charges. I got exactly what I was looking for-a top of the line 2013 Nissan Rogue SL with 37K for miles and I was WELL BELOW $20,000 out the door taxes and everything. My sales man Miguel R. was a pleasure to work with. I actually enjoyed this experience instead of feeling like I was being schmoozed and manipulated. I am telling everyone I know about The Sharpest Rides. Lynn K.
2015 BMW 328 i xDrive Review
Great mileage/dependability
by Chuck J from York, ME
April 11, 2019
5
Was driving 750 -1K a week needed good mileage, had several diesels in the past and loved them. When I found out BMW had a d model that's all I needed to know. No regrets 61 k later.
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Vroom - Get It Delivered Nationwide, Contact-Free Review
A great overall experience. I would recommend highly.
by danh from DealerRater.com
December 3, 2018
3.6 (3888 reviews)
I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.
2015 BMW 328 i xDrive Review
Great daily driver
by Mike G. from Blaine, MN
March 29, 2019
5
I love my 3-series wagon! Good looks, good performance, and great overall package! The sport package brings a little extra fun to the mix on the drive to and from work or hauling the family around. Super pleased with my purchase!
love it had a few cant seem to want to buy anything else. The BMW family of cars are great as long as you maintain them. Follow instructions on all up takes and itll last forever.
Twice now I have used the team at Prestige Inports to service my Cars, and both times have been great. The first time I brought my Audi in because it was making a weird noise. It took them a while to diagnose and fix the problem, but they nailed it. No one else was able to figure it out. The second time, I brought my ???78 928 in for an alignment. And they got it just right. When the mechanic took it for a test drive, he wasn???t entirely pleased, so he aligned it again. And it is perfect now. It drives like a brand new car. Thank you for taking such great care of my cars!
2014 BMW 328 i xDrive Review
A BMW test drive ruins all other test drives
by JT Sawyer from Madison, WI
February 27, 2019
5
We purchased our 328 after our 14 year old Mazda 3 finally rusted out. We liked everything that BMW offered and found a car locally that gave us everything we wanted. The mileage is very good, with all wheel drive the tackles that worst of winter, excellent styling, well thought out features and a seamless infotainment system. The only draw back is the cost of ownership. However you do truly get what you pay for and I feel like this car could last us for 20+ years. It's less a car you get into and more one you put on. I have found that the BMW's in general are the single most comfortable cars to drive.
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