October 1, 2018
I had called to inquire about two used pre-certified 400 Series BMW's with Craig. When he said they were still available, we made an appointment to meet up with him four days later to test out the vehicles. Not only did our our appointment time start as planned, both vehicles were waiting and clean to be test driven. We chose the one we liked and the paperwork got started and we were done!!!!! We were in and out in less than 3 hours because everything was handled so perfessionally and quickly yet we didn't feel rushed.
Thank you again to Craig our salesman who was so knowledgeable, patient, very professional, and most of all friendly!!!!! He truly helped make the difference in our transaction go very smoothly. In fact, all the staff were very friendly to us!
Thank you again BMW of Encinitas for all of your help. We will be sure to return to your dealership in the future even though we have other dealerships located closer to us.