When we walked into the showroom we were greeted By Devin in a very respectful manner. He has outstanding customer service, knows his product and did not put any pressure on us. He made us feel welcome and worked very had to get us what we wanted and make sure we were happy. If you want to work with someone that listens and understands what you want, Devin is your man. Been buying cars for over 50 years, best salesperson I ever met. Go see him and you will have a wonderful experience.
by Rayge813 from TAMPA
January 29, 2019
The car was priced great and an awesome value for the type of vehicle. Very happy with the performance and drive. A lot of fun to drive and very comfortable.
What an amazing experience from start to finish, and I wasn't even buying new. I found the Audi A6 of my dreams, and I couldn't be happier. Rob Howry took great care of us, and was a consummate professional from start to finish, and a great guy. Everyone I dealt with was top-notch. I would definitely buy from Faulkner BMW of Lancaster again.
Beautiful car inside and out!!
by Lori I from Cranston, RI
January 6, 2019
This car meets all of my needs. Not only a beautiful looking car. Love the way it handles. My first BMW and I know it won’t be my last. Great purchased I made.
We are excited to be able to purchase our first BMW with Daniels BMW. David Elias was very informative on the models of each BMW. He made it easy to compare the different features with each car, His patience with us made our shopping experience very relaxing, no pressure to purchase. I highly recommend David and Daniels BMW. We have been enjoying our purchase !
Wonderful car with both comfort and performance
by BrentC1974 from Biloxi, MS
December 31, 2018
Definitely met our needs and enjoyed the performance it offered as well as the fuel economy. It’s the total package really, style, performance, comfort, and economic.
This was a very positive and pleasant buying experience. Rob K. was knowledgeable , helpful and fair. This is my first BMW and it will not be my last!
Brilliant Trade In
by Peter Muschamp from Finger Lakes NY
December 6, 2018
I recently traded my R32 for a 2016 BMW328ix Luxury Wagon. It's a super car with all the bells and whistles. From the design, comfort, handling and performance there's not too much to be disappointed about. It's my first BMW and so far I'm very impressed.
Alpha Cars in Mass were brilliant from step one to driving the vehicle off their beautiful property.
Friendly, Great customer service, highly recommended
by Eric from DealerRater.com
December 4, 2018
4.9 (1426 reviews)
I been going to this dealership for service for over 5 years now. Todd is the best service adviser. This is the first time I buy car from them. They used to give you a price, you either take it or leave it. But its changing now, David Elias is the sales I talked to. He is really nice and friendly and he will work with you to the best of your satisfaction. I got a really good deal from him no other dealers can beat (I contacted two other dealers) . If you are looking for a new bmw David is the guy. Clint helped me out with all the paperwork, he makes the whole boring process as smooth as possible, went through all the numbers and details. ps good deals on the tire and wheel warranty. Thanks Clint. Exceptional customer service provided. I would highly recommend this dealership and definitely would go back in the future for another bmw.
Most ’fun to drive’ car I’ve ever owned
by Me Bimmer from Summerville, SC
September 11, 2018
I wanted a sports sedan that would be enjoyable to drive after many years in ho hum sedans and suvs. This car is an absolute joy to drive. It has performance, styling, and reliability.
I bought two cars from Jay Simon. A new BMW X3 and an Audi A5. Jay was very knowledgeable about both cars even though it is a BMW dealership! The customer service was amazing, everyone was extremely nice and helpful. Jay goes above and beyond all expectations, he even stayed past closing time to address all of our concerns and questions. We would definitely purchase a vehicle from Jay again, no matter his location. Definitely exceeded all expectations and deserves high praise from his peers and his management.
His associate Michele was also extremely personable and helpful with making the car buying process a smooth and enjoyable event. Her knowledge and expertise in the field definitely was expressed. Her commitment to stay late and help us with the process was a welcomed change in the world of high stress car sales.
Jay's Manager was extremely helpful in assisting in giving us a more than fair pricing on two traded vehicles. His demeanor was professional and light hearted.
We cannot say enough about Masano BMW. From our perspective, we will continue to have a lifelong partnership with this dealership and the quality staff at this location. The no pressure and friendly staff we encountered earned our loyalty to the Tom Masano family of dealerships.
by TomG from Falls Church City, VA
June 5, 2018
Great car for winding roads. Mine is the xdrive model so a little light rain is no problem on the curves. A few inches of snow haven't been a major problem.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Beautiful day today for driving
by Bob6868 from High Point North Carolina
June 2, 2018
This car is probably one of the best cars I’ve ever owned I’ve owned fords Plymouth Chevy and dodge as well as Jeep but this car has out perfomned them all
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