Scheduled a Saturday appointment to have my vehicle serviced and I called the day before on Friday because I decided Friday worked better for my schedule. Nick received my call and told me to come right in. He reviewed my request, serviced the vehicle, updated the factory recalls and kept me updated on the process. Fixed some door trim by hand and just took care of my vehicle. He was proficient and professional and treated me like a superstar! Most importantly I felt like a valued customer and I felt like he appreciated my business.
Our car was serviced for some minor recall issues and they were able to repair the car several days sooner than anticipated. Cory informed us of some other issues but was never pushy about it. They are a very good honest group of
Symone was very supportive and kept communication going until my vehicle was ready. The staff was short for the holiday, but she pulled through successfully for me and my family. She's a great asset to BMW Team!
Charles Jones did an amazing job helping me pick the perfect new BMW X3 for my wife! He helped find the right vehicle that was in the my price range, payment and included the options we were looking for, making the right deal with no hassle! It was a great luxury Car buying experience!
I was very happy with the service during the purchase of my Camry. Charles was very knowledgeable and helpful getting me into the car I wanted. I have always enjoyed shopping at River Oaks Toyota for my last 3 cars and I will most likely buy my next car there as well.
My husband and I purchased a vehicle from here. Felt like we were buying from close friends or family. They welcomed us and helped us from start to finish. Alex was such an amazing help no matter how many cars we wanted to test drive he stayed patient and open. We will definitely shop again!
I stopped by the lot to look at an older Chevy I saw online. Once I got there, a salesman, Otto took me browsing through a few other cars. I was really interested in a Toyota but didn't think I could afford it. After leaving that night with cold feet, the sales continued to check in on me and eventually contacted me when he found a car I would love. I came in to see the Highlander and fell in love. The dealership stayed open until I was finally ready to make the commiment to purschase the car. A few service issues were needed, however the dealership handled them and got me on the road safetly and quickly. Great place to by a car.
I bought my fourth car from this dealership last weekend ! A 2018 Mazda 6 ! It was a painless process and everyone involved in the deal was great to work with ! Thanks Again To Mazda of Orland Park ! We will be back !
The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
Stopped in to make an appointment and was very pleased the Adviser said if could handle an hour and half they would do it fight now. First time I’d ever been taken as a walk-in. It saved a ton of my time since I live 17 miles away. Kudos to the service adviser.
My sales person Anette was outstanding and extremely helpful in the entire process. Showed me the car fax prior to me even asking to see it. Also, wasn’t pushy at all as many car salesmen are. Would recommend them to other looking for a car.
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